There's a fairly simple answer. You have a special place where people can indulge in all of the antics that you don't want to see happening in the technical forums. If people want to slag off a company's practices, they can do it there. If they want to have a fight about something or other, they can do it there. Bitch about unfair admin policy; complain about types of art; complain about complainers about types of art; debate site wars and commercial conspiracies - members can dump to their heart's content in the litter tray provided. If this psychiatric ward exists, and all the Randle Patrick McMurphys are permitted 'freedom of speech' without Nurse Ratchet coming in and over-applying the forum equivalent of electro-convulsive therapy; then not only will no one ever need to be smothered - no one will have any excuse for throwing sanitary equipment through the windows of the technical forums. And with no excuse, the technical forums can justifiably be ruthlessly pruned of outbreaks of crap (and there's even somewhere to dump it). A nice name for the new forum could be "Complaint and Debate". BTW, Lyrra, your OS is utterly beneath contempt. I spit on the mother and father and distant aunt of your operating system.