Hi.

We have some really good Poser tutorials HERE

One that is specifically for rendering HERE

and part 2 HERE

I hope this helps.

Hello.

First, my sincerest apologies. We were working on an email queue for sending out ebots such as that. And our first attempt showed us obvious errors. We have corrected this now.

Again, my apologies.

Regards, Brittany Marketplace Assistant at Renderosity

Hi, I'm not able to consolidated the gift certificate because they expire with 60 days.

In your account on order 112598140 you purchased Poser Pro Game Dev and on order 112545342 you purchased Poser Pro 2014..but I do not see any purchase for Poser Pro 11 on your account. Do you happen to know the order ID?

Your order #113366193 has been marked as paid. Sorry for the delay. Have a great weekend.

No. Coupons are not good on prime items so that prime members always get the best prices on those items.

Hi.

Did you receive your serial/registration number yet? If not...send an email to store@renderosity.com and CC jennblake@renderosity.com with your username " showplan" and your order number 113323140 and we can issue that number to you manually.

I am VERY SORRY for the trouble.

JennBlake

Yes, thankfully it doesn't happen all the time. Very rarely actually.

Not sure what you are seeing there...but I can guarantee you that nothing was changed. Not even the vendors knew this promotion was coming up this weekend, so they woudl have no reason to change anything. Maybe it is new items in the Prime Flash area? OR maybe a store sale with a Prime Percent off. Promotions like that go on every day.

Hi.

I am able to download both fairly quickly. BUT that does not mean you aren't having a problem. We have a lot of downloads going on today due to the sale, AND the internet in general is busy today with Black Friday sales. So it may be partly those causes as well that could affect your connection. Maybe try it again later? I will reset your downloads in case you need to do that.

rty has been gifted "Modern Classy Car 3"

Please email us with the email address that you are wanting to receive mail to so we can double check to make sure was properly changed and not in our 'do not email' list.

Sorry to hear you're having problems getting our emails. I've checked and everything on our end looks good. It sounds like your email provider or software may be marking our emails as spam or junk. Can you please 'whitelist' the renderosity.com domain name in your email?

If you continue to have problems, please email us at admin@renderosity.com with all of your info so we can investigate further.

Thanks!

Hello Huolong,

There were a couple of files that you had exceeded your download limit on, so we reset those. But, that should not be any reason for you to not be able to download all of your files. Please try rebooting your internet modem and computer to see if that doesn't help please email us at store@renderosity.com with your details.

Best Regards!

Yes that was a mistake. It has been removed. It may take a little while before it removes from the department. But it has been done.