jennblake posted at 1:23PM Mon, 02 September 2019 - #4360999

We do have those videos and are working to put them up on our youtube channel.

You indeed, rock!

What I would do is click on the offending box, then do a search for "100" (for 100% transparency) as a material. In my system it is C: Users Poser 11 Content Runtime libraries Materials Cartoon BikerGirl 100% Transparent.mz5) Then I would apply the 100% transparency to the box. See if that works. (Yikes! I tried to put spaces before and after the slashes to make them show up. It didn't work)

ROTFL!!

Did you check to see if you have one V4 superimposed over another where you might be changing the eyes on the head of the character underneath and therefore not seeing the change on the character on top? This has happened to me before, so...

You need to use both serial numbers when you do the upgrade.

Absolutely!! Congratulations!!

How many renders are you holding in your bucket? If you have a full bucket, try deleting them and see whether that helps.

I would love to hear if there is a fix for this as I have had the same problem exporting in FBX to Character Creator 3. Certain clothing hovers above the character and I haven't figured out how to get it to reconform to the body.

Recently, I was getting an error message on launch. I was told (by ThunderStone) to try the fix at this link and it worked like a charm. https://www.lostmarble.com/forum/viewtopic.php?f=2&t=29934

Also, if you purchased the upgrade to Poser Pro 11 you will need both the original serial number AND the upgrade serial number to launch the program. I hope this is helpful.

If your Poser Pro 11 is an upgrade, make sure you have both the original serial number and the upgrade serial number on hand. You will need them both to restart Poser.

What happens if you render the image in Preview?

ThunderStone posted at 9:07AM Mon, 11 February 2019 - #4345816

Glad it's working now. Which of the two helped the most?

I didn't even try dealing with the Preferences. I went directly to removing the Poser files from ProgramData. In my system there were two Poser folders, Poser and Poser Pro. The SmithMicro folder only contained the Motion Artist files. As indicated, I created a folder on my desktop. I cut the Poser files then pasted them there. Then when I restarted Poser the registration screen popped up requesting the original serial number and the update serial number. Once those were entered I was back in business. I was really surprised that the fix was that effective. When I rechecked my ProgramData I noticed that it only contained one Poser folder, not the two that were there originally. I don't know if having the two Poser folders caused some confusion in the system, I am just glad the nightmare is over. Thank you again.

ThunderStone posted at 7:38PM Sun, 10 February 2019 - #4345779

That could do the trick and if that doesn't, you might want to check this out at one of Smith Micro software forum Fatal Error Occurred Loading the application

If no one has told you in while... You Absolutely Rock! It worked. For those who (like me) got Poser Pro 11 via an upgrade, you will need the original serial number as well as the upgrade serial number. I'm so happy to have this thing working again that I won't even complain about having to reload all my content libraries! Thank you again!

I tried the reload but that didn't work. My next step is to move the Preferences to see if that has anything to do with this mess.

ThunderStone posted at 7:43PM Sat, 09 February 2019 - #4345682

Did you reload Poser? It could be a fluke . How is your system memory wise? Do you have enough? Can't tell you. Each case is different

I've tried to open it a few times with no luck. I think I might have to reload it. So it looks like a reload may be on the horizon.