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In 2022, I sent multiple emails and messages to Renderosity about moving the Hivewire purchases over.
I never received any type of response.
It would have been nice to get anything... "We are busy and will write you back in a year." or "Sorry can't do this until after two years passes." or "We can't do this.", but there was no response.
I gave up sending emails and re-purchased the products on Renderosity because they had been updated and the updates were necessary in order to be able to use them.
It left a bad taste in my mouth and turned me off to buying things at Renderosity.
There are some great products here that I can't get at the DAZ store, and I buy about 1% of what I would like to due to this bad experience.
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Thread: Hivewire orders transfer to renderosity | Forum: MarketPlace Customers