JAFO posted at 2:56 PM Sun, 27 February 2022 - #4435248

I'm running two monitors, 4K oled TV main and a 1080p secondary . I'm not having any issues.

Edit: re. A deeper look reveals the resolution on the 4k is set to 1440.

That changed my thoughts on dragging from lower to higher res.  Must be a scaling problem but no idea if it happens dragging from lower res to higher or both ways.

Rhia474 posted at 10:00 PM Sat, 26 February 2022 - #4435213

I would think the issue is not the 2 monitors (I use them too without problem) but the 4K resolution. The support ticket should alert the team and they may be able to have a fix in the next release.

My current workaround: undocked all windows and dragged them to my 4k monitor, left the main window on my 1080 monitor to select from and change options.  I still have too tiny text everywhere except the library menu but I can deal with it.

The problem must be baked into the upgrade from 11 since that version works fine.  I will contact support as suggested and post the fix, if there is one.  

Observation for Poser developers:  The only window that appears to work correctly ie. option text, menu text, and image resize is the library window.  This issue requires an immediate fix but should be easy to implement and should have been caught in the first round of revision testing.

Well rats.  I thought we were headed to a solution but the lack of support for the secondary monitor is a big oversight.  The render window resolution is limited to whatever my primary monitor settings are.  Text is fuzzy since it is upscaled from 1080 to 4k.  

Still looking for a solution but one may have to be provided in an update.  Not good to release a new version of any program without secondary monitor support.  It's a big screwup and so far looks like I wasted the money I spent on the upgrade.  All I got was headaches and an updated render engine which I can only use on my smaller monitor.

If this is how an update is released Poser is one the way to becoming obsolete.  Sad since I have been a customer since the first release.

ChromeStar posted at 12:50 AM Sat, 26 February 2022 - #4435168

Any time an application is not doing a good job at scaling, you can try asking Windows to handle it instead:

* Right-click the shortcut for the program

* Click "Properties"

* Pick the Compatibility tab

* Click the "Change high DPI settings" button at the bottom

* In the next window, check the box for "Override high DPI scaling behavior" under High DPI Scaling Override. There are three choices, Application, System, and System (Enhanced). All of these do different things, it might be worth trying all of them.

Poser devs can correct he issue out by including auto scaling for DPI changes in the next update.

Thanks for tip but I already tried that.  The text enlarges for the new resolution but the parameter window and text boxes do not.

One more issue along the same lines.  The menu text should scale up as do library text items.  Looks like no one ran Poser 12 through a thorough troubleshooting phase prior to release.  The menu text is tiny on my big monitor.

ps. This happens when I drag the window onto a larger monitor.  The parameters window text font apparently adjusts but the window does not.  Reminder that it works fine in Poser 11 Pro.

Thanks for trying. A screenshot will work though I can reenter the settings manually and then save them corrected. I hope.

Thanks but the only ones saved there are the custom presets not the modified default ones. Appreciate the info though at least now I know I can delete all those at one time if I want.

Thanks for the suggestion but that only restores the settings to the wrong ones unfortunately.

I read the blackhearted post for the first time and was disappointed. I don't get it. Ero has never misrepresented that PE is an early (rushed for us) release and may still need work.. Whatever the personal disagreement, never flame another person on a public venue. Always settle it in private especially if there will be disagreement about your position among others "in the room". So far I have read only one negative rant. BH may have a vendor perspective that I am unaware of being an end user, but the way the issue was presented was inappropriate and "blackhearted".

Kalypso posted at 1:06PM Wed, 31 January 2018 - #4323406

It might take a while to show up especially if it's a GPU render or it might have been cancelled if your card can't handle it in which case switch to CPU. Also make sure you have Progressive Refinement checked.

Had to switch to CPU rendering as you suggested. GPU rendering works fine unless I try to do it in the background.

I just get a blank window. Something is out of whack.