The FAQ on the new e-on site does not make a commitment on the resurrection of Cornucopia3D. It also states that if they do not recreate it then any credits you have will be transferred to your e-on account. There is no mention of a refund.

I have asked e-on if refunds will not be given. I'm certainly not doing subscriptions so any money in an e-on account is not something I will be able to use.

Grim I think. Bentley service the Infrastructure and Engineering software space. Vue gets used in Architecture courses and by Architects, so fits in that space for them. The change to a subscription model is also not so friendly as the old model, once you jump then you just keep on paying (I'm not jumping).

My 2c.

An interesting move. They seemed to have a pretty close relationship with e-on so I assume this is driven by some insider knowledge about future sales channels, or lack thereof.

Nothing from the Cornucopia site available on the new site. No order history at all. If you had something in your Cornucopia account that is still missing. Licensing is now subscription so stop paying and the software will stop working. So nothing to get excited about.

John_Matthews posted at 2:06PM Mon, 22 January 2018 - #4322666

lostchord posted at 7:58AM Sun, 21 January 2018 - #4322652

@John_Mathews "Large companies have policies and protocols"

Indeed they do. And this is why the relatively short lifetimes of the domain name registrations of Cornucopis3D and e-onsoftware made since Bentley took over are interesting. Do some whois lookups.

Not certain whether you believe I should do one whois lookup, or several? However, I did that toward the middle of the month when it became apparent E-on's website wasn't coming back up any time soon.

I wouldn't know whether it was a "long" or "relatively short" lifetime, regarding their domain name registration, but E-on Software's domain was registered from 7-1-98 until 6-30-18. 20 years doesn't seem like a "relatively short time" despite the domain name's expiration in June of this year. Their DNS servers are running, it would seem. Perhaps their procedure will be to renew their respective domain names prior to June, yes? Cornucopia3D's domain name has been in effect since 2004, it would appear, and may expire in May of 2018 if, of course, they don't renew.

Since you sound knowledgeable regarding the subject perhaps you can shed some light on the domain name renewal process, length of time for which a domain name can be renewed, the cost of doing so, and how long such a process might take?

It seems highly unlikely that either domain would not be renewed by Bently/E-ON. There is no evidence of anything nefarious or suspicious afoot.

I did the following lookups:

**bentley.com

Dates 8,826 days old Created on 1993-11-22 Expires on 2021-11-21 Updated on 2017-11-03

Name Server(s) NS1-07.AZURE-DNS.COM (has 60,191 domains) NS2-07.AZURE-DNS.NET (has 98 domains)

cornucopia3d.com - located in France

Dates 776 days old Created on 2015-12-07 Expires on 2018-05-23 Updated on 2017-09-18

Name Server(s) NS1-09.AZURE-DNS.COM (has 60,191 domains) NS2-09.AZURE-DNS.NET (has 98 domains)

cornucopia3d.net - located in quebec

Dates 2,866 days old Created on 2010-03-18 Expires on 2018-12-31 Updated on 2017-09-18

Name Server(s) BHS.E-ONSOFTWARE.COM (has 3 domains) RBX.E-ONSOFTWARE.COM (has 3 domains)

e-onsoftware.com - located in France

Dates 776 days old Created on 2015-12-07 Expires on 2018-06-29 Updated on 2017-03-05

Name Server(s) NS1-01.AZURE-DNS.COM (has 60,191 domains) NS2-01.AZURE-DNS.NET (has 98 domains)

e-onsoftware.net - located in quebec

Dates 2,866 days old Created on 2010-03-18 Expires on 2019-01-01 Updated on 2017-03-05

Name Server(s) BHS.E-ONSOFTWARE.COM (has 3 domains) RBX.E-ONSOFTWARE.COM (has 3 domains) **

What I find interesting is that Bentley seem to be renewing on a four year cycle (assuming the last update was a renewal) and it would be far simpler from an administrative perspective to renew all domain names at the same time. They have all been transferred to the same registrar I think so this would be really simple to do. But the recent updates to Cornucopia3d seem to have been for some different reason. Note that the redirects for e-on and cornucopia3d seem to be going to designated dns servers which is also odd.

So maybe they are not going to renew the domains. Nothing bad about that although you would want to hang onto them for a while to cover the transition period and May of this year is not that far away for cornucopia3d.com. Maybe they are trying to integrate with the Bentley site - LumenRT is there already - and it has gone pear shaped...well that should not kill off the old sites and normal services can be resumed while you lick your wounds and get ready to try again.

The only reasons for an extended outage are either (1) the site and all its data is lost...including backups... or (2) extreme incompetence managing an upgrade, or, finally (3) they are in the process of dumping it.

@John_Mathews "Large companies have policies and protocols"

Indeed they do. And this is why the relatively short lifetimes of the domain name registrations of Cornucopis3D and e-onsoftware made since Bentley took over are interesting. Do some whois lookups.

LumenRT is available through the Bentley web site, the other e-on products are missing still.

There are a couple of ways this can play out. If Bentley only wanted LumenRT then the rest is in limbo and this is not a good sign. If the e-on marketing platform does not match the way Bentley sells software then that may take some serious adjustments to merge them...but this is not a good reason to take the sites down for an extended period.

I have a small amount of cash in my Cornucopia3D account and if they sent me an email explaining why I have no longer got access to that I missed it. If they are shutting down I would expect something about a refund, I've missed that too.

Lack of any communication is not a good look.

They may be cutting over to Bentley as the current owners. LumenRT is on the Bentley site.