Hello Markschum Sorry about the delay with our system! I do need to verify your credit card information before I can activate your downloads. Thanks for your help! Sherry Smith Rnederosity Admin

Hello Markschum Since this is your first credit card purchase you should have received an ebot RENDEROSITY FIRST TIME BUYER asking you to email store@renderosity.com with the name of the company that issued your credit card and their toll free phone number (from the back of your credit card) along with your username. As soon as this information is verified, we will activate your download. This is an important security check for first time purchases. This is for your protection. Future purchases usually will be available for immediate download. Occasionally, we need to verify a second time. We appreciate your help. Thank you, Sherry Smith Renderosity Admin www.renderosity.com

Hello Michelle Sorry for the delay with PayPal! Your payment has been received and you are ready to download. Thanks for shopping at Renderosity Marketplace! Sherry Smith Renderosity Admin

Hello I don't see any purchases in your purchase history. You need to place the order again. Thanks Sherry Smith

Hello Woiferl Both orders have been canceled please try again. Thanks Sherry Smith Renderosity Admin www.renderosity.com

Hey Duesouth Thanks for letting us know! Have a great weekend! Sherry Smith www.renderosity.com

Hello Cookies-N-Milk I see that you have been able to download your purchases. If you need additional help, please let us know. Have a great weekend! Thanks for shopping Renderosity Marketplace! Sherry Smith Renderosity Admin www.rendeorsity.com

Hey Gilles Bond Your very welcome. Have a great evening! Thanks Sherry Smith Renderosity Admin www.renderosity.com

Hello Gilles Bond Your purchases have been activated and can be found by selecting "My Account" from the side bar then select the Order # to access your downloads. Future purchases will be available for immediate download. Please contact the store store@renderosity.com if we can be of further assistance. Thanks Sherry Smith Renderosity Admin www.renderosity.com

Hello Gilles Bond As soon as this information is verified, we will activate your download. This is an important security check for first time purchases. This is for your protection. Future purchases usually will be available for immediate download. Occasionally, we need to verify a second time. We appreciate your help. Thank you, Sherry Smith Renerosity.com www.renderosity.com

Hello White Wolf I would just refresh your page and log back in. You may even want to restart your computer. Let us know if you continue to have problems. Thanks for your advice. Have a Great Weekend! Sherry Smith Rendeosity Admin

Hello Kendall Credit Cards have a two step process. An authorization puts a "hold" on the funds and a settlement actually charges on your card. Your credit card was authorized, but not settled because the address and zip were not able to be verified. This means your card company shows an authorization from Bondware, Inc. as a "pending" charge; however, you will not actually be charged. It can take from 2 to 7 days for this "pending" authorization to be released from your credit card. You can contact your card company by the toll-free number on the back of your card to find out how long the charges will be in "pending" since they will not be settled. Thanks Sherry Smith Renderosity Admin www.rendeosity.com

Hello ghelmer Once I receive your PayPal verification information, I can activate your downloads. Thanks Sherry Smith Renderosity Admin www.renderosity.com

Hey Kayjay Sorry you didn't receive the e-mail I sent to you. I sent a copy of it to you Instant Message. Let us know how we can further assist you? Thanks Sherry Smith Renderosity Admin www.renderosity.com

Hey Deb Way to go, aren't you on the ball! HeHeHeHe!!!! Sherry