Question folks: What is the fastest way to have questions answered about a particular product, and clarify acceptable use of said product? Is it: a) Bash the vendor in the forums until they either come across it themselves, or somebody unrelated to the issue decides to email the vendor and let them know about the situation. b) Post your question politely in the Product forum* c) Email or IM the vendor and ask your questions of them directly* * example: I'm unsure about this section of your EUL. Can I do such and such with your product? or I can't figure out why your product does [insert anomoly here]. Is this a bug, or is there a better way to do this? The easiest way to figure out the answer/s is by asking yourself another question. How would you prefer to be treated if the customer/merchant roles were reversed? Have a little respect for eachother folks. A little goes a long way.