Forum: MarketPlace Customers


Subject: Time for a downlad FAQ

bilbo2_uk opened this issue on Jan 13, 2003 ยท 4 posts


bilbo2_uk posted Mon, 13 January 2003 at 1:42 PM

I've just purchased 2 downloads and pressed the grey download buttons, but they have not appeared. I have now exceeded my limit.Yes, I did receive my email receipt. (Order No. #95404)
As this is the first time I've purchased anything from Rendorosity I'm concerned I've done something wrong. I didn't even get the option to 'open' or 'save' the incoming file just a note on the status bar about connecting to a secure.ez download or something.
Try as I might I could not find anything on the store about what should happen (maybe a FAQ is in order?) or at least a link to this forum on the download page?
I've also done a search on my machine and couldn't find any evidence of a file(s) being saved to my machine.