evilded777 opened this issue on Jan 26, 2003 ยท 6 posts
evilded777 posted Sun, 26 January 2003 at 10:12 AM
I have sent two emails to store@renderosity.com about a payment issue I would like to clear up. I have recieved no response. Up to this point, my experience with the Renderosity store has been exemplary -- I would like it to remain that way. e.d.
ClintH posted Sun, 26 January 2003 at 10:17 AM
evilded777, I'm not sure if the E-Mails made it or not. Some store issues such as problems with Paypal will be handled during normal business hours. M-F 9:00am - 5:00pm system time. Was it a Paypal issue? Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
evilded777 posted Sun, 26 January 2003 at 10:21 AM
Inded it was a PayPal issue. Had no idea there was such a restriction. Just out of curiosity, is that posted somewhere? thanks, e.d.
ClintH posted Sun, 26 January 2003 at 10:23 AM
Restriction? I wouldnt call it that. Most of the staff doesnt work 7 days a week. I do, However I dont work on paypal issues. Thats handled by StaceyG and she works the hrs listed above. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
evilded777 posted Sun, 26 January 2003 at 10:27 AM
Ok, bad choice of words... limitation. I was upset, not anymore... I really do understand. can we delete this? I have really been very happy with my experiences here and I don't want to give anyone the wrong impression, I was just frustrated and didn't know that their were hours of operation thanks, e.d.
ClintH posted Sun, 26 January 2003 at 10:32 AM
:) No problems at all. We can leave the thread. We have always had what I consider a notch above support in regards to customer service. I think its pretty well known that most of the issues we have in regards to the MarketPlace get handled in a timely and proper manner. StaceyG should get you cleared up on Monday. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))