subzero opened this issue on May 20, 2000 ยท 3 posts
subzero posted Sat, 20 May 2000 at 12:14 PM
Can you help me. I have the Victoria-File blMilWom.obj destroied. Total Harddisk crash. In the Backup of the last week have i not found this file. Can you send me this file at e-mail? Frank1Schmidt@aol.com else Soemmerda@aol.com Thanks
CharlieBrown posted Mon, 22 May 2000 at 1:45 PM
Zygote is generally good about this kind of thing; I lost five(!) purchased figures due to disk corruption about a year and a half ago, and they managed to find the files I needed for me within a week. Let them know what happened!
chadly posted Mon, 22 May 2000 at 3:07 PM
Subzero- Charlie's right. Zygote would be happy to send you the lost file. Just get in touch with our Poser support team (email to either eallen@zygote.com or doug@zygote.com, or call us tollfree in US 1800.267.5170). They will verify your purchase and re-send you the data. Please don't ask any individual user to send you Zygote data, however. I realize that you have good intentions in your request, but you are asking for others to break the law. Both you and they would be guilty of data piracy if you engaged in such a transaction, even if you both had purchased the model from Zygote. Thanks for your concern and support. :) -Chad Smith Zygote Media Group