Forum: MarketPlace Customers


Subject: server encountered an internal error message

Daramski opened this issue on Apr 27, 2003 ยท 6 posts


Daramski posted Sun, 27 April 2003 at 12:43 PM

Hi, somebody has just left this message at my Poser 4 male texture product, It appears it's relating to some kind of error, can someone please look into it.

thanks,
Darren

** message **
This particular product along with 25% of the orders made today from renderosity.com (approximately a total of $500 US) gives the following for the readme file: Server error! The server encountered an internal error and was unable to complete your request. Error message: Premature end of script headers: easesvr If you think this is a server error, please contact the webmaster Error 500 market.renderosity.com Sat 26 Apr 2003 08:49:18 PM CDT Apache/2.0.40 (Red Hat """This makes it impossible to use the product""" What is the problem? I never have encountered anything similar from the $200.00 order made today with DAZ3D.com
** end of message **

I cant honestly see how the loss of a read me file would make the product unusable, but there you go, I dont know what the problem is, its not the product, its been in the marketplace for a long time, without any problems.


caleb68 posted Sun, 27 April 2003 at 12:55 PM

readme file on the product page? can't see how that would make a product unusable sense the readme is in the 'zip' file they download but... What it sounds like is there is a problem with the script that sends the product page readme to the browser. or, those products don't have a readme file in the first place and its looking for a non existant readme. those are the two things that come to mind off hand.


ClintH posted Sun, 27 April 2003 at 2:05 PM

Lose of the readme file will not make the product unusable. Which product is the customer talking about? Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



Daramski posted Mon, 28 April 2003 at 8:40 AM

hi all, its a bit different, eh...

the product is :

http://market.renderosity.com/softgood.ez?ViewSoftgood=671

thx,
darren


ClintH posted Mon, 28 April 2003 at 8:54 AM

Hi Darren, Can you DL the file and install it? Did it work for you? Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



Daramski posted Mon, 28 April 2003 at 12:57 PM

Hi Clint, I just downloaded it, too make sure the zip was still allright, thought there was a little possibility that it might have got damaged somehow, but as I expected it worked fine. I've never had a bad thing said about it, so its weird.