Thank you to the users who were able to upload the SR3 installer experiencing CRC issues for us to troubleshoot. Weve been investigating these files and have found some changed bytes which seems to be the cause of this error. The exact root of this problem is not yet found. Some have expressed that the CRC error could be an indication of the installer archive becoming corrupt during download. Though weve tested our servers and have not found a problem as of yet, it would be helpful to get some feedback from you regarding your experience.

To help us narrow down the circumstances of this error, there are 3 questions wed like to ask of all users who downloaded SR3 and are willing to take a moment to answer.

1. Success or Unsuccessful?
   [ ] I've had no install problems at all
   [ ] I had to download the installer ___ times before it worked [ ] I'm still getting the CRC error message (___ failed download[s])

2. Client Used?
   [ ] Browser (IE Version ___, Netscape Version ___, others: ___________) [ ] Download manager (GetRight, others: ____________)

3. ISP Details?
   [ ] Dialup
   [ ] DSL
   [ ] T1 or bigger

[ ] My ISP uses a proxy server
[ ] I have a personal firewall enabled

For the European users, the SR3 installers have now been placed and mirrored onto the Egisys (Curious Labs.de) website as well which may offer greater download success. You can find the installer at:

http://www.egisys.de/downloads/?lang=EN&res=high&path=

Thank you for your help.

Kind regards,
Katherine