praxis22 opened this issue on May 16, 2003 ยท 21 posts
praxis22 posted Fri, 16 May 2003 at 12:21 PM
Hi, I mailed you yesterday, with my purchase number for the V3 Male morph pack, but so far no reply. I need the SR1 update to make use of stuff I bought at RDNA yesterday, and since I presume you don't work weekends, and I'd like to play with my toys this weekend I could use a link to the upgrade. I don't have mail at home and I've not got much space at hotmail. I'm also in Germany, and my phone won't phone out, incomming and DSL still work, but I can't make calls, so I can't call anyone. I appreciate a reply (if you're reading :) before you go home for the weekend, that way I can play :) Cheers! jb
artnik posted Fri, 16 May 2003 at 12:43 PM
I would suggest contacting DAZ directly. They have their e-mail addy's listed on the site. Although they drop by from time to time,here - they don't visit frequently. I have always had good and usually fast results, dealing with them on a direct basis. I think direct contact with DAZ is your best bet. Hope this bit of advice is helpful to you.
3-DArena posted Fri, 16 May 2003 at 12:46 PM
I have to agree - email them again or call them just like you would any other business) - they have toll free numbers listed on their site so it isn't that difficult to give them a quick ring. There is no guarantee that anyone who can fix this for you is online or will be today or this weekend.
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praxis22 posted Fri, 16 May 2003 at 1:14 PM
I have emailed them, I haven't got a reply and the weekend approaches...
wdupre posted Fri, 16 May 2003 at 1:57 PM
praxis22 posted Fri, 16 May 2003 at 2:00 PM
tech@daz3d.com I think, whatever it was it said to send to on the product page. later jb
wdupre posted Fri, 16 May 2003 at 2:11 PM
praxis22 posted Fri, 16 May 2003 at 2:31 PM
OK, done that :)
Lovely Lady posted Fri, 16 May 2003 at 3:45 PM
Aren't the updates at the bottom of all the product pages if one exists?
praxis22 posted Fri, 16 May 2003 at 3:46 PM
Not for the male pack, apparently the upgrade includes a vital part of V3, so you have to mail them with your order number... later jb
praxis22 posted Fri, 16 May 2003 at 3:57 PM
Wohoo! Got a reply, with 5 mins to market close, I'm in business, I shall be playing with Adrian tonight, marvelous! :) 61% and counting :) Buy your stuff at Daz kids! :P later jb
JVRenderer posted Fri, 16 May 2003 at 4:06 PM
I miss Reba... She was da bomb...
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queri posted Fri, 16 May 2003 at 6:31 PM
They got rid of Reba???? The apocalypse is imminent. Emily
wdupre posted Fri, 16 May 2003 at 6:39 PM
they didnt get rid of reba, queri. DAZ wouldn't be that stupid. She had a baby recently and decided to be a stay at home mom.
queri posted Fri, 16 May 2003 at 7:39 PM
Oh well that's very different, Never Mind. Emily
Spit posted Fri, 16 May 2003 at 10:08 PM
If you purchase the male body morphs now, is the update included?
Djeser posted Sat, 17 May 2003 at 3:17 AM
Way OT, but toll free numbers in the US don't work as toll free from Europe. We gotta pay the regular rate. grrrrrr.
praxis22 posted Sat, 17 May 2003 at 5:35 PM
Attached Link: http://store.daz3d.com/catalog/product.php?pidx=2148&paridx=0
Musicat, Yup, that's the V3 SR1 what I needed 9and have now got) was the V3 male pack SR1 (link) Where it says at the bottom of the page the following: "2/06/03 Files renamed in Conjunction with Victoria 3 SR1 This update encompasses an integral portion of the original product. If you purchased this product before the above date, to receive the update please send an email to tech@daz3d.com with your name and order number." Which is what I did :) Spit, I had the counter on my download reset, so I think you need to download the whole thing again, talk to DAZ, give them your number, and they'll do it for you too :) later jb
Spit posted Sun, 18 May 2003 at 1:53 AM
No, the thing is I haven't bought them yet. Just wondering if I buy them now if the update is included or I have to go through hoops.
praxis22 posted Sun, 18 May 2003 at 9:53 AM
Ask them: Sales@daz3d.com :) later jb
Spit posted Mon, 19 May 2003 at 12:43 AM
Ah...from the page it looks like the current version is all you need. Thanks.