beleth opened this issue on May 17, 2003 ยท 8 posts
beleth posted Sat, 17 May 2003 at 11:58 AM
i tried to make a purchase last night and it was declined because the address, etc of my card could not be verified. i had this problem once before (and it was a bit of a mess - by my own doing). perhaps it has something to do with making purchases on weekends. anyway, i just wanted to give a heads up and see if you all could tell me if it's something i'm doing wrong. i also have a quick question - can you use a coupon code more than once? thanks, James
ClintH posted Sat, 17 May 2003 at 1:42 PM
The address needs to match what the credit card compmay has on file 100%. If you cant get the purchased to work you can always call the office toll free to place your order over the phone. Office hours are M-F 9:00am - 5:00pm CST. Yes, You can use the coupon multiple times until the expiration date. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
ClintH posted Sat, 17 May 2003 at 1:42 PM
Sorry - The phone number is 866-220-2949 Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
beleth posted Sat, 17 May 2003 at 2:11 PM
Clint, Yeah, the address matches - it's the same one I have always used. when this happened last time, it was also over the weekend - it may be a problem with my bank. i don't want to try it again, as i will have too many pending charges on my account if it doesn't go through, and the Bondware office is closed until monday... on an unrelated note - you're friends with Forrest Hasbrook, right? Thanks for your help! - James
ClintH posted Sat, 17 May 2003 at 2:32 PM
Oh my god.....Yes I am very good freinds with him....Have been for a long time... Do I know you? Wow - Freaky man...real freaky. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
ClintH posted Sat, 17 May 2003 at 2:33 PM
I've been trying for years to get Forrest to sell his 3DS Max stuff in the MarketPlace. I almost have him convinced it would be a good thing. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
beleth posted Mon, 19 May 2003 at 11:51 PM
no, i don't think we've ever met. i've known Forrest and Jamie for almost 10 years, but we haven't hung out as much in recent years as i would have liked. i think we're all kinda lazy when it comes to keeping in touch. anyways, Forrest got me a job with them a couple weeks ago, and one morning we were talking about 3D graphics and applications. i mentioned Renderosity, and he said he knew you. as for getting Forrest to sell his 3D Studio stuff at the marketplace - keep trying! i'll work on him too. :P sorry if i freaked you out (Forrest mentioned something about it today at work...)! - James
ClintH posted Tue, 20 May 2003 at 8:20 AM
:) It was a good freak out....I was suprised is all. :) Yea Jamie and those guys area all real cool. Thanks for the reply. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))