I will email webmaster at DAZ, but the change over has deleted my Platinum Club Account. When I tried to buy an item in the PC, it says I was not signed up for it. I was logged in OK, and my account history is there, so it knows it me. ALSO---look at your account. the preferences have all been changed...I am now NOT signed up for the newsletter, special offers, or anything else.... SO...you all should get over there and check this thing out

Humankind has not woven the web of life. We are but one thread within it.
Whatever we do to the web, we do to ourselves. All things are bound together.
All things connect......Chief Seattle, 1854

Just went to DAZ store and got the following - Down for maintenance. Back shortly.

Why shouldn't speech be free? Very little of it is worth anything.

ah...hopefully all will be corrected...I'll check back later...it was like that earlier...then came back up...now down again..maybe they found a problem... There was a message earlier that they were changing over.

Humankind has not woven the web of life. We are but one thread within it.
Whatever we do to the web, we do to ourselves. All things are bound together.
All things connect......Chief Seattle, 1854

Was mentioned that some of the database info was being converted but some of it left behind. you may have to reselect your options after the wizbang version is up and running, dunno, seems resonable to assume, given such a major upgrade. I can't even get into the site now cause it's down. patience is not one of my virtues (neither is spelling).

Maybe I'm just wondering about a stupid thing (I'm not that experienced about the matter) but couldn't all this stuff (software and web code) have been better tested on a "duplicate" site... I mean a "dummy" site, not the real one... and then move the files (or the URL) when everything was boudle-tested and proofed?

boudle-tested = double-tested

Orio - I much prefer 'boudle-tested' it is so strange that I bet I can use it in a meeting and everybody will nod their heads sagely. I know nothing about their conversion but I know alot about conversions and switch-overs in general and sometimes you can't afford the resources to run concurrent systems and sometimes you do EVERYTHING right and it still gets screwed up. I definitely feel their pain... -Nancy.

I saw it for a bit before it was taken down again for maintenance. Quite wonderful. Congrats to the designer for aesthetics. Its definitely got a new look, and yet, still familiar enough for continuity. They fixed one of my pet peeves. Now when I open a picture on a sub page and hit the back button it goes back instead of that "start over" error. I like the "roomy" feel to it. Well, lets wait for Picasso to finish before we go ape on them. They're doing a great job so far and its neat to see it in progress!

'boudle-tested' sounds like what CL must done with P5 before it got shoved out the door :-)

Why shouldn't speech be free? Very little of it is worth anything.

Attached Link: http://www.daz3d.com

Unfortunately, today was one of those days when too many things hit the fan at once. Between the code swap and a needed server overhaul and few other issues from the old store, things got messed up quite bad for a while. In fact, they still aren't completely perfect yet, hence the downtime. Believe me, we hate it as much as you all do, and we feel it, too. Our code monkey is working feverishly to get things back to the nirvana they were at before the problems occured. We did test and double and triple check the store, (we've been developing it for months now), but unfortunatley we've had a couple of unforeseen issues arise that couldn't have been anticipated simply through testing. Long story short: We're working on it, and once it's up, yes, we will be very happy ;) . The loss of the Platinum Club membership appears to be isolated to just a handful of individuals, and have no fear, we still have all your purchase information, so if you have indeed lost your membership, it will be restored immediately. Any problems like this that you notice, please report to our webmaster at webmaster@daz3d.com. We actually have some very big things in the works for the Platinum Club, as its one year anniversary rolls closer, be ready to see some cool things happening with that part of our site. Thanks for your patience, keep checking the site, but it might still be a little while before it's all worked out. Steve Kondris DAZ Productions, Inc.

oh coolio thanks for the anniversary news looking forward to it (wow almost a year amazing). throws bannana to code monkey gotta keep them happy too. thanks for the up to date info on the update.

Maybe the Whatsit, got cross connected to the rotating Cunningham wich in turn caused the Henweigh to quit working?

Why shouldn't speech be free? Very little of it is worth anything.

How much does a Henweigh and is it in the Platinum club as a poseable object?

Take a deep breath, Steve, and thank you for keeping us informed. Communication like this is very reassuring to your customer base.

"The loss of the Platinum Club membership appears to be isolated to just a handful of individuals" Hehe... I must have been my turn, usually I'm pretty lucky on thes e things. Anyway, e-mail sent to the webmaster. Site looks great!

What we do in life, echoes in eternity.

E-mail | Renderosity Homepage | Renderosity Store | RDNA Store

"The loss of the Platinum Club membership appears to be isolated to just a handful of individuals ... " Woo! Hoo! I'm a member of an elite minority! (Yes, I've already whined to DAZ directly. Is sales@daz3d.com the right person to whine at? I don't want to spam everyone there. Not yet, anyway.) Sigh

I sent my whine to webmaster@daz3d.com, Crescent.... uhmmmm, and also used that nifty little contact dialogue box on the site.

What we do in life, echoes in eternity.

E-mail | Renderosity Homepage | Renderosity Store | RDNA Store

Eric, a Henweigh's about 4 pounds :-)

Why shouldn't speech be free? Very little of it is worth anything.

DAZ store is back to life :-)

Why shouldn't speech be free? Very little of it is worth anything.

Wow! and it's speedy too!

Charlie, in aviation, we know that aircraft winshields must sustain a 5 lb bird impact at cruise speed. So the real question that we all ask when we want to be funny is "What's the cruise speed of a 5 lb bird?"

What is the airspeed volocity of an unladen swallow?

Why shouldn't speech be free? Very little of it is worth anything.

African or European?

FREEBIES! | My Gallery | My Store | My FB | Tumblr |
You just can't put the words "Poserites" and "happy" in the same sentence - didn't you know that? LaurieA
  Using Poser since 2002. Currently at Version 11.1 - Win 10.

launches a cow with a catapult

When the first Lear Jet was in its certification stage, it had a problem with the high (400 knott plus) cruise speed. Lear rigged up a machine that shot chickens at the windshield at that speed for cert/testing purposes and every time it broke the windshield. So, they put an angled strip along the windshield to split the chicken in half and that way, it distributed the impact load and withstood the strike. So, today, if you hear a mechanic or pilot refer to that angled metal on the windshield as a "chicken splitter", well, now you know why. And if your parents ever wondered why the stores had a shortage of 5 pound chickens back in the 50's, well, they now know too.

I'm part of that minority whose Platinum Club membership is gone. LOL! Emailing now! Site is looking cool though! ;o)

Looks like I'm also in that number. I want my Platinum Club back! sniffles

Me too... Maybe we should start a support group for former Platinum Club members ;-)

Count me in. An ever increasing 'minority' 'twould seem...

Add me to the growing list... :-(

I too have the Platinum Club membership disregarded. :-( Maybe it's not a small list after all.

Me too...

---

Jeff

Renderosity Senior Moderator

Hablo español

Ich spreche Deutsch

Je parle français

Mi parolas Esperanton. Ĉu vi?

Yep, me too. Platinum membership has vanished. Is it really a minority? But they have a wishlist now!!! That's great. And I appreciate too the fixing of the back to the very start problem, when an article list had more than one page.

My membership is gone too. How many finger ARE on that hand? JDexter

::raises a hand:: My name's Molly, and I'm a Platinum Clubaholic. Maybe its a new program to help fight the addiction? In other words, my membership's not showin' up either... looks like we have an epidemic. Molly

My membership isn't showing either. Neither is any of the details of what I have bought the past year (I can see a list, but all the detail is gone). They are going to have a busy day. Hope they get it fixed before the weekend officially starts.

Add me to the minority

Mee too, But I am sure they will fix it.

I think that minority is turning into a majority, at least here :) I've written the appropriate emails..last night when I first posted this topic, but not working yet...How dare those guys go to bed when all that work needs to be done :)LOL... The new store is great however...the wish list is something I have been wishing for... The whole thing is faster...plus login is now easier...you don't lose it when you leave or whatever. Great job DAZ....now restore my PC so I can buy something :)

Humankind has not woven the web of life. We are but one thread within it.
Whatever we do to the web, we do to ourselves. All things are bound together.
All things connect......Chief Seattle, 1854

by the way...no ebot for any of this thread

Humankind has not woven the web of life. We are but one thread within it.
Whatever we do to the web, we do to ourselves. All things are bound together.
All things connect......Chief Seattle, 1854

I got an e bot, From you last post, dave-so

Ok, well, I shall shake the monkey's cage some more this morning. He told me he saw thousands of platinum club members in his db tables, etc. So, I hope this group (though expanding apparently) IS still a minority. I'll get to the bottom of this and hopefully have a more thorough explanation for you later today. Thanks again, and yes, in the meantime, just keep emailing webmaster@daz3d.com so that we can set up your account manually again. Steve

Add another one to the list (dicktay)

And another one. No Plat Club here either. Hmmm.... :] Fish

Or here either! Sigh! Better go e-mail.

"Do not meddle in the affairs of cats, for they are subtle and will piss on your computer." -- Bruce Graham

The minority grows by yet one more, I'm Platinum-less now too. ;)

my DeviantArt page: http://snowsultan.deviantart.com/

 

I do not speak as a representative of DAZ, I speak only as a long-time member here. Be nice (and quit lying about DAZ) and I'll be nice too.

One more in the minority here :)

Add another one, me too.

Me too... :-(

But the new Freestuff-Item is there... thx! ;-)

sure enough...downloading it now..its a big one 7+meg :)

Humankind has not woven the web of life. We are but one thread within it.
Whatever we do to the web, we do to ourselves. All things are bound together.
All things connect......Chief Seattle, 1854

Um, my order history is gibberish. The only thing there is the total and the order number. The status column in the list of orders alternates between filled and the number of items in the order. (deleted by RBH means something I've scrubbed):

Problem finding address. Billing Address Pick New Billing Address
Problem finding address. Shipping Address Pick New Shipping Address
Payment Method Credit Cardpaypal/c2it
Card Number
Card Expiration /
Add a payment method in your account profile
Or Add a New Payment Instrument
Instructions Imported from old Store order #deleted by RBH []
Gift Info
Placed At 5/1/2003 at 05:54:08
Filled At 5/1/2003 at 05:54:08
Subtotal $0.00
Shipping $0.00
Shipping via
Tax $0.00
Total $9.95
Payment Info
No payment transactions yet.
Tracking Info
No tracking information available.
Items Ordered [5]

I am now on the popular list. :-(

For a second there, I looked like I belonged to the REAL minority, but no, mine doesn't work either. Oh well.

Okay. Harassing letter sent to the webmaster as well. "I'd never join a club that would have me as a member" takes on a whole new meaning. :( That soft, sobbing sound you hear is the webmaster thinking about what was going to be their Memorial Day weekend.

Actually, I feel in proud company. I wonder who exactly is not having problems with their Platinum Club membership. No one has spoken up yet.

ROTFL. Crapz0r I had better go check my account.

Me too! arrrgh! Why...why I don't think this is a minority at all by gum! @_@

I'm part of this ever growing minority. Should we form the "Booted from PC temporarily" Club? :D

I am in there too. Looks like a litle more testing is in order....

Aha! I sent an email to sales@daz3d.com LESS that 10 minutes ago (right before I made the other post in this thread) and now I have PC membership in my available downloads at Daz. Service??? Ahh, this is SERVICE!!! :)

I spoke too soon... Now I have to figure out how to activate this thing... It's not a download, so I can't dl it... It's sitting in the Active Downloads/PSN box... Anyone have this same thing and can figure it out?

Mine is working now too! Fast work guys! Naturally I emailed this morning before I checked. rolls eyes at herself Sorry about that Steve!

Guess I'm one of the lucky ones. I checked my acct and it has the expiration date for my PC sub. :)

Yep, now it works. Nice to see pictures of the products in the cart too!

Ok, also got my PC membership back. :-) Next problem: The 30%off for DAZ original creations is not working for me...

Mine's back, too...

---

Jeff

Renderosity Senior Moderator

Hablo español

Ich spreche Deutsch

Je parle français

Mi parolas Esperanton. Ĉu vi?

I'm in the Platinum Club again! Damn, I was actually enjoying being part of this cozy "minority" and was looking forward to our first support group meeting... Well, thanks anyway, DAZ, good work restoring the account so quickly!

For those of you getting your PC membership restored, are you sure its activated? On my account page, I have "Available Downloads and Product Serial Numbers File Name Product Name Date Downloads Expire D/L Attempts Remaining Link Platinum Club Annual Membership Platinum Club Annual Membership 10/15/2003 at 00:00:00 - -" But the PC membership isn't activated. If I attempt to put a PC-exclusive item in my cart, it tells me "Sorry, but the item you are requesting can only be ordered if you have a Platinum Club Annual Membership." I am logged in and all.

I was a bit fast. The Platinum Club works, but I had to log out and in again to make it work. But the bank account card I've used before doesn't work now for some reason, and I'm sure there is money in the account. Ah well ....

The good news is, I'm Platinum again. The bad news is, the Plat discount isn't being figured in properly. Just as a test, I ordered the Anne Marie clone and put it in my basket. Now, it used to be that I'd get an additional discount for DAZ original products. That discount did NOT show up. (Unless that one product is exempt for some strange reason. A humorous minor issue is that if I order something then decide I don't want it and change the quantity to 0, the product stays in my basket. I just don't get charged for it. It would be nice if it disappeared entirely. Time to go a-harassing again.

Yes, me too....AND IT IS SHOPPING DAY>>>>>:-( Sharen

I have the same problem. The only discount that is applied is the normal discount for new items. The 30% additional discount on Daz products for Platinum Club members is not detracted. I wanted to buy the new flip hair, guess I'll have to wait again.

.

That was the ticket. Thank you MarianneR! Log out and log back in, everything works fine now.

It does...it works...okay back to my shopping....Sharen running away waving the credit card and Mike saying "no no come back here with that you crazy woman"

Sorry, apparently it was not a minority, but, we got that fixed, now we're looking into that discount issue..... Steve

Mine still does not work :-( I mean no 30% discount on DAZ products. Guess I have to write again to them.

Orio, The discounts don't show up on your order until the very final page (right before you actually submit your order). You have to enter your pymnt information and click "complete order" and then on the next page, you'll see your discounts applied. The checkout page is being rewritten, btw, to make it more intuitive, right now it's just one long page and I don't like it at all. Try actually going through to the very final page to see if your discount gets applied or not, ok? Then email me with your result. Thanks, Steve steve@daz3d.com

Maybe the minority was members whose PC membership was still working?

Why shouldn't speech be free? Very little of it is worth anything.

My PC club woked fine :) Maybe the peoples that worked don't mention it for the most part

well. my PC is back, but no 30% PC disc. on DAZ products...and Anne Marie Goddard is now being sold...but a bit pricey..

Humankind has not woven the web of life. We are but one thread within it.
Whatever we do to the web, we do to ourselves. All things are bound together.
All things connect......Chief Seattle, 1854

The PC discount is there but it don't show up til you get to the very last page or the checkout but one thing that's STILL missing is any form of entering off line payment info :-(

Why shouldn't speech be free? Very little of it is worth anything.