Forum: Community Center


Subject: Two months of MonstRosity

cambert opened this issue on Jun 18, 2003 ยท 23 posts


cambert posted Wed, 18 June 2003 at 11:09 AM

In the thread below, entitled The new Renderosity: slow and wasteful, tammymc answers a user complaint about the reduced functionality of the new design like this:

We will be monitoring this as well. Look for us to come back to you with several weeks asking how you like the drop down for forums. Also we will be monitoring the color changes and most likely if there is a majority color scheme, we may consider this to be our default colors.
Asking for patience in trying something new for the next 2 months.

Sorry Tammy, two months is much too long. I've been using it periodically for six hours today and I'm already sick of the sight of it.It's ugly, old-fashioned, physically hard to look at, and it has less functionality than the design it replaced. God alone knows what it's doing to users with reduced vision. I'd be surprised if they can see half of what they need. And to put the cherry on the cake, you took away our ability to customise our own colour schemes! So that's bye-bye to anyone with a visual disability, Oh, and bye-bye to anyone with dyslexia, who often find customised colour schemes necessary to enable them to read at all. Not to mention the well-tested principle that putting the user in control of their own experience of a site means that they enjoy it more and spend more money. Oops! I said the C-word! Sorry, I know that control is something that only owners are allowed on this site. Moving quickly on...

When will you people learn? Get a web designer to design the site. Or at least do a
modicum of research! The flood of complaints in this forum today have one thing in common: they're all about simple aspects of good design that you've failed to take into account. The web is full of pages that tell you how to avoid all the elementary mistakes you've managed to include in this design scheme. Web designers (real web designers, I mean) already come equipped with this knowledge. Not to take advantage of one or the other is inexcusably lazy.

I've had cause to complain about the unprofessional running of this site before. Last time, it was about the cavalier attitude the staff seem to take toward user confidentiality. As I recall, Tim didn't even bother to answer my e-mail asking serious questions about his company's procedures regarding the personal, business, and financial details of members and merchants of this site. That gave me a clear idea of exactly how seriously confidentiality was taken here.
Since I joined Renderosity, I've always encouraged my design students to become members too. My guess is that about sixty or so have. After Tim refused to reassure me about the safety of personal information, I had to start warning my students about it. I know of at least eight copies of Poser 5 (and many more smaller items besides) that would have been bought through this site if the PTB had been bothered to answer my legitimate worries.
So here's that same lazy, unprofessional attitude again. First of all, the shabby way in which the contest for the new logo was run. Declaring beforehand that it will be a stitch-up doesn't make it any less cynical. The customers want one design, the PTB choose something else. It's dated as hell, and the colours don't match, but WTF? It's a slick job, makes no reference to art, and there's none of that scary originality about it. (I'm trying so hard not to use the C-word again.)
Hot on it's heels is this sloppy 'design' job. Throw any old crap at them and pick some improvements from what the plebs whine about most. Talking of which, how brave of you all to hide behind Tammy again. I'm sure you're right: the complaints will die down. Don't kid yourself that's an endorsement though. People will learn to tolerate it as they get on with their business here. Perhaps that's good enough for you.

What a dreadful mess you've made of the site, and what a terrible shame that is. I logged on this morning and thought, "There's no way I can stand looking at this for long." So I won't. I'll probably check back in a couple of months to see whether Hideosity is any easier on the eye. Or maybe not. You know how easy it is to get out of the habit with web sites.

With regret,
cam