Hi Clint, I tried the reset dl, and it seems to have started (i see line activity) , but I never got any window or a chance to place the dl in a directory, so I have no idea where it is being filed. Is that normal? I always got a pop-up window and was able to browse to the specific location I wanted the file to be placed in on my drive on every other of the many previous purchases. Is there a way you can give me a normal link, so I can r-click and do a save-file-as...??? I am in a pinch, designing an icon/mascot for a MAJOR site. I need the boots ASAP.