Forum: MarketPlace Customers


Subject: Why am I getting a Refferal Message?

lobo75 opened this issue on Jul 10, 2003 ยท 4 posts


lobo75 posted Thu, 10 July 2003 at 3:53 AM

Ok, i have made purchases here before, but for some reason i tried using one of the 2 cards i use and when i tried it said, DECLINED . Then under that it said REFERRAL. What does that mean? I checked with my mom and she hasnt made any changes to my account or to the card so it should have worked fine. Anywho i ended up using the other card i use and it went through with no problem. So i guess i am just asking what the "REFFERAL" PART MEANS. Thanks in advance. Lobo


lobo75 posted Thu, 10 July 2003 at 4:14 AM

Clint, would it be all together better for me to just use my paypal account instead next time i make a purchase?


StaceyG posted Thu, 10 July 2003 at 10:18 AM

Hi, When you get the error message of "Referral" this means you need to call your bank or credit card company. They are for some reason requiring a verbal authorization from you to let the charges go through. The second reason you would get a referral message is the bank believes the card to be stolen. Hope this helps. Stacey


lobo75 posted Thu, 10 July 2003 at 4:49 PM

Ok, then that makes sence. I will call today amd check the issue out. Thanks for your reply. Lobo75