(My previous post was deleted because it used the term: E-On---"Let Them Eat Cake" Apparently it is unlawful in the Vue Forum to use "E-On" as an opening thread title. That's why this message was DELETED from the Vue Forum. I guess people in the Poser Forum better not use "Curious Labs- Let Them Eat Cake" as a title as that would be removed by the admins too as an unlawful offense against Curious labs, rather than simply a TOPIC statement.) "Let Them Eat Cake"- a line that recalls for me the attitude of the French aristocracy who reguarded the peasants and their problems as not worthy of their consideration. Obviously since Bryce has been removed as a major competitor to Vue, the people who make Vue (can't say E-On") seemed to have developed an astonishing degree of ARROGANCE towards their existing user base that has supported them for YEARS. In my own case, I can't get ANY support from them via their website or through email, even though I am a registered user since Version 2. With the new and more expensive Vue Professional announced (with no price and date for release) it seems that people will be expected to shell out more money for a new "pro" version. Many current Vue users have expressed unhappiness about this because other problems, like OpenGL and the long delayed and still in Beta 4.2 release and( P5 related problems) seem to have kept "them" busy and unable to support their existing user base or attend trade shows like Siggraph. (I am not the only having problems with Vue support- go read some of the older Vue threads- if they haven't already been DELETED) (In the future I will save copies of my posts in case they are deleted, so I can edit out offensive words like "E-On", which are reserved only for French software aristocracy.) So my deleted post went like something like this- I have tried to get a reply to my 6-7 emails but obviously they (I better not say "E-On") refer to them as SPAM and delete them as they come in- despite the fact that they have as message titles: CAN'T GET UPDATES, LOGIN, ETC and I AM TRYING TO GET THE 4.12 UPDATE "they" seem to reguard this as SPAM and so despite being a registered Vue user since version 2, and giving them my full name and Vue registration number in my email, this is "SPAM" according to the OFFICIAL E-On post at the Vue Forum. I have tried repeatedly to login at the website but it doesn't work at all- NOTHING HAPPENS. And to re-register and CHANGE my login and password, I must ENTER my login and password! Makes SO MUCH SENSE! And of course tech support emails for over the past two weeks to (dare I say "E-On") are DELETED as SPAM! Amazing!!! I run a business too and have to delete LOTS of SPAM every day, but I DO indentify legitimate emails and reply to them. But I guess if the money is rolling in and you are ready to "move up" to the high-end software marketplace (and your main competitor has disappeared) it is easy to tell the low-end software peasants- "Let Them Eat Cake".