rreynolds opened this issue on Sep 06, 2003 ยท 4 posts
rreynolds posted Sat, 06 September 2003 at 4:00 PM
Now that I'm in my second month at the DAZ Platinum Club, I'm no longer able to make purchases. All I get, when I add something to the shopping cart, is the error message, "Sorry, but the item you are requesting can only be ordered if you have a Platinum Club Annual Membership." I haven't gotten a response to an email query in a few days(for that matter, it's been a week or longer on a couple other queries). Since the problem started the month following my joining, I'm assuming that they are having growing pains with a new system. I'm curious whether anybody else, with a monthly membership, is having any trouble ordering, particularly if you joined on the first day (meaning your membership is old as mine--later ones may take longer for glitches to show up after the first month). Does anybody know when the monthly voucher is usable? I had wanted to order something from the Michael sale, but the voucher didn't show up in the cart, so I decided to hold off making the puchase till I could find out when the voucher is usable. Now, the sale's over and I can't purchase anything with my PC membership, so I'll have to wait for the next sale. For whatever reason, Lovey Bear always shows up in the shopping cart as a $14.95 item even though it's supposed to be available to PC members for $1.99. That's a problem that occurred before the membership thing got messed up.