Hello all, e-on software is working on a new, not-for-free technical support program. We recognize that there are a lot of users who are earning their daily bread with our software and we want to be able to create a program that meets your needs. I'd really appreciate it if you could follow this message with your suggestions, including both what you need and what you think its worth to get it. We already support self-help and non-emergency support for free. But we know that isnt enough for all users. Best regards, Lynn Fredricks e-on software