Forum: MarketPlace Customers


Subject: No downloadlink

fennessy opened this issue on Dec 07, 2003 ยท 4 posts


fennessy posted Sun, 07 December 2003 at 8:01 AM

Maybe the order processing software is down my order from last night (GMT) still has no download link


ClintH posted Sun, 07 December 2003 at 8:23 AM

First time buyers (Credit Card, Debit Card and Paypal) 1) Credit or Debit card. As part of our verification process we ask that you send us the toll free or security number off the back of your credit card along with your Renderosity member name. When we have this information, we'll be happy to activate your purchase. All future Credit and Debit card purchases will be available for immediate downloading. This information should be sent to the Store E-Mail. 2) Paypal. As part of our verification process we ask that you send us your Renderosity member name, Order ID number and your real name used on your Paypal account. When we have this information, we'll be happy to activate your purchase. All future Paypal purchases will be available for immediate downloading. This information should be sent to the Store E-Mail. store@renderosity.com Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



fennessy posted Mon, 08 December 2003 at 4:53 AM

tried sending all the above info to store@renderosity.com no reply


ClintH posted Mon, 08 December 2003 at 10:21 AM

Ok - Your downloads are all set. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))