For the past three years Renderosity has conducted annual Buyer Surveys which indicate an overall 97% positive satisfaction rate when purchasing through our MarketPlace. We want buyers to have a good on-line shopping experience in the MarketPlace by providing outstanding customer service!

During the recent Spotlight with Tim Choate, President of Bondware, our community voiced an area of concern to buyers and requested a change. We heard you.

Based on community suggestions and input, we have chosen to offer exchanges for products, which we have found reasonable grounds to believe that a copyright infringement has occurred.

Effective for purchases starting December 1, 2003, Renderosity will issue a gift certificate for the full amount back to the buyer when a product is believed to contain a genuine copyright concern.

We want buyers to have 100% confidence when they buy from Renderosity. This enhancement will help buyers feel secure when they make a purchase from the Renderosity MarketPlace!

Lillian Hawkins
Marketing Manager
By serving each other, we are free.