Greetings all, Quick query. I have plenty of products. Some that I've never opened. I'm a sick packrat when it comes to these models. I accept this. But of course from time to time I discover something wrong with a product I never really got around to exploring fully. e.g., I've just discovered missing files in a product I purchased here quite some time ago. The vendor has not replied to any of my emails. Would it be inappropriate to find out if someone in the community has these missing files? Or would I be stepping on all those 'DO NOT REDISTRIBUTE' toes I keep hearing about? Just wondering. I've used this product for a while and do love it but have only now discovered this very moment there are a few glitches in it. So, what's the protocol? kmw