Some folks have been reporting problems with D|S crashing and never loading... this has often been traced to the video card driver. If you get this problem, what you'll have to do is get rid of the default Microsoft-supplied driver, and replace it with one that actually works worth a $#@! :) If you have a Dell, Gateway, or other major computer seller's product, then go to your computer seller's website and get the latest video card driver from them. If you have a locally-built computer, an off-brand computer, or one you built from scratch (like me), determine what kind of video card you have. In Windows 2k and later, right-click on the desktop, pull up the Display Properties, then go to the Settings Tab. Once there, click on the "Advanced" button, and in the window that pops up, click the "Adapter" tab. Your video card info should be listed. Otherwise, if you're not sure, check your documentation that came with the computer, or open the case and look at the card; it should have some sort of label or printing on it telling you what you have. If you have a TNT2, Viper, GeForce (whatever variety), or similar, go to www.nvidia.com and get the latest driver (they have a menu guide that will help you select the best one.) If you have an ATI Radeon or any ATI-based product, go to www.ati.com and use their menu as well. If you have something else, err, you may have to go looking. Check with the folks who assembled your computer to be sure, and shut the thing off before you go cracking the case open. :) In either event, once you install the new driver, then uninstall D|S, reboot the machine, and re-install DAZ Studio. From there, you should be good to go. HTH, /P