Caly opened this issue on Jan 29, 2004 ยท 6 posts
Caly posted Thu, 29 January 2004 at 6:56 PM
Hiyas. I've been busily downloading past purchases and found 3 items that I couldn't download again Elleana Hair by Alla Smart Prop Jewelry Set for Vicki & Posette by Tammy Tomy by Catharina Przezak are resets possible or are these files just gone? :)
Calypso Dreams... My Art- http://www.calypso-dreams.com
Debbie M. posted Thu, 29 January 2004 at 9:44 PM
Hi Caly, I reset all your purchases. Please let me know if you still don't have a link to the mentioned items, and I will look deeper into this for you. Thanks! Deb
Debbie M.
Caly posted Fri, 30 January 2004 at 7:36 PM
Hi, thanks. that worked for the Elleana hair but the other 2 still give me an error. Server error! The server encountered an internal error and was unable to complete your request. Error message: Premature end of script headers: easesvr If you think this is a server error, please contact the webmaster Error 500 market.renderosity.com Fri 30 Jan 2004 07:35:29 PM CST Apache/2.0.40 (Red Hat Linux)
Calypso Dreams... My Art- http://www.calypso-dreams.com
Debbie M. posted Fri, 30 January 2004 at 10:36 PM
hmm ok, those are the two that I couldn't find in your list either. I'm going to have to check on these two. So sorry for the inconvenience. Deb
Debbie M.
Caly posted Sat, 31 January 2004 at 11:58 AM
Debbie M. posted Sat, 31 January 2004 at 2:56 PM
Hi again Caly, Unfortunately, it appears as tho the other 2 products are too old to be downloadable. I would suggest you try contacting the merchant directly to obtain the files once again. http://www.renderosity.com/index.ez?viewLink=432 here is information from Renderosity regarding digital downloads. We really do our best to supply them, but like I said, these are really rather old :) Let me know if I can help you any further, Deb
Debbie M.