Forum: MarketPlace Customers


Subject: Shopping Cart Reset During Purchase?

carlczerny opened this issue on Feb 01, 2004 ยท 10 posts


carlczerny posted Sun, 01 February 2004 at 12:53 PM

I just got this message too, and now cannot make a purchase of any kind. A little Super Bowl Sunday problem?

Carl


Debbie M. posted Sun, 01 February 2004 at 1:00 PM

Hi Carl, I have reset your CC. Can you please try your purchase again? Happy SuperBowl Sunday :) Thanks for shopping the MarketPlace! Deb

Debbie M.


carlczerny posted Sun, 01 February 2004 at 1:09 PM

That worked. Thanks for the quick response, Deb. Btw, I still use a lot of your past creations. Classic stuff. Carl


Debbie M. posted Sun, 01 February 2004 at 1:13 PM

Thanks! I appreciate that :) Glad you still find use out of the "oldies" S Have a good one! Deb

Debbie M.


NemainRavenwood posted Tue, 03 February 2004 at 12:12 PM

Hi, I have the same problem, I wanted to buy lilflame's Ponygear add on, but after confirming my credit card, I get the message, that my cart has changed and the order wasn't processed. Can you help me?


Debbie M. posted Tue, 03 February 2004 at 12:15 PM

Hi NemainRavenwood, I've reset your CC, please try your purchase again. Thanks for Shopping the Market Place! Deb

Debbie M.


NemainRavenwood posted Tue, 03 February 2004 at 12:22 PM

It doesn't work, get the following message: Purchase Aborted Your credit card was NOT charged. The contents of the shopping cart were modified before the purchase could be completed. Please try your transaction again. What do i do wrong?


Debbie M. posted Tue, 03 February 2004 at 12:26 PM

I just went and looked, and your credit card failed processing again. You may need to contact your bank regarding your credit card to see if there is a problem. Deb

Debbie M.


NemainRavenwood posted Tue, 03 February 2004 at 12:28 PM

Ok, strange, just talked to my bank yesterday and everythin was ok. But thanks for your help.


Debbie M. posted Tue, 03 February 2004 at 12:29 PM

You can try once more, just be real careful in that you're putting in the number correctly. I'm not absolutely sure whats causing the CC to fail, but I know that an inverted # could cause problems. I really wish I knew the answer for you. Sorry I couldn't help resolve this. Deb

Debbie M.