Forum: MarketPlace Customers


Subject: Download Problem

kjer_99 opened this issue on Feb 24, 2004 ยท 4 posts


kjer_99 posted Tue, 24 February 2004 at 11:11 AM

I purchased The Door Factory today (02/24/04) and when I went to download it, I was informed that I had exceeded my download limit on the first attempt. Please look into this and either fix the problem or give me credit for something else.

I will say that for some reason the download page seemed a bit "glitched" today. It initally download only 2 of about 20 purchases and when I returned to the purchase finalization page and clicked the verify purchase link again, everything seemed to be there but was very slow in coming up (slower than usual).

Thanks,

Jeremy Miller


Debbie M. posted Tue, 24 February 2004 at 11:37 AM

I have reset your download for the Door Factory. Please let me know if you continue to have problems. Thanks for shopping the Market Place! Deb

Debbie M.


kjer_99 posted Wed, 25 February 2004 at 8:15 AM

Thank you. Jeremy


Debbie M. posted Wed, 25 February 2004 at 9:57 AM

You're welcome Jeremy :) Deb

Debbie M.