Forum: Poser - OFFICIAL


Subject: Curious Labs' Responsiveness? 2

dalliance opened this issue on Feb 26, 2004 ยท 27 posts


dalliance posted Thu, 26 February 2004 at 1:19 PM

I just came to the forum to see if others were having the same kind of problem with Curious Labs and what do I see? The first post is from someone who can't get help from them.

My Poser 5 somehow became corrupted and wouldn't open. I re-installed it in a new location and it won't accept my serial number. I've Email Curious labs twice the first time over a week ago. I've called them twice, once to support and once to there general number. Of course you can't get a human being, but I did leave messages with my phone numger. No Response.

I'm hopeing that someone here can tell me how to get to an actual person in the company and maybe get some help. I've been a Poser customer for years (Poser2, Poser 4, Pro Pack and Poser 5), you'd think I could get a response.

I also realize that this type of "service" seems to be the norm these days with American business (I've had much better service in 'Third World' countries). Maybe some day things will..... No, I guess not.