tslowe opened this issue on Mar 10, 2004 ยท 4 posts
tslowe posted Wed, 10 March 2004 at 5:52 PM
Hi, im new and i bought some stuff from the store here. It tells me that i can download the items in my account, i go there, it shows what i bought, but now download button!! I sent the info they had asked for.. how long does it take?? anyone run into this?
dialyn posted Wed, 10 March 2004 at 6:10 PM
Attached Link: for marketplace customer service
I'd contact ClintH or one of the good people on the Marketplace Customer forum...they usually help very quickly. If you haven't bought before, it takes longer to verify your information the first time than it does later on. But it never hurts to double check and make sure everything is going okay.
Shoshanna posted Thu, 11 March 2004 at 8:22 AM
To customer support so that they can help you. Shoshanna. Renderosity Moderator.
Debbie M. posted Thu, 11 March 2004 at 9:39 AM
I've replied to your email. Your downloads have been activated. Thank you for shopping the Renderosity MarketPlace. If you have any further problems, feel free to contact me. Thanks! Debbie M. Renderosity MarketPlace Admin
Debbie M.