MaxG opened this issue on Sep 22, 2000 ยท 5 posts
MaxG posted Fri, 22 September 2000 at 12:49 PM
I purchased Catharina's Michael #3 texture and the purchase went through just fine but when I clicked the download button it said the download file was corrupt. I have contacted her but don't know if she can help because it is through the store. Anyway, the texture is paid for but I can not get it downloaded. Never had problems with Zygote or any other download purchase, so............HELP :)
pdblake posted Sun, 24 September 2000 at 2:31 PM
Try contacting JHandley, the link to email her is at the top of the page.
MaxG posted Sun, 24 September 2000 at 2:39 PM
I did.........no response :( Catharina forwarded my email to her as well :(
rcook posted Sun, 24 September 2000 at 6:18 PM
Don't worry. It will get taken care of for you.
MaxG posted Tue, 26 September 2000 at 7:27 PM
Jennifer handled the problem for me and I did receive my purchased product.......she was so pleasant to deal with on this issue :) MaxG