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Renderosity Forums / MarketPlace Customers
Welcome to the MarketPlace Customers Forum
Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Subject: Product Not Working
Hi NightCelt, Have you tried to email the merchant for product support? You can find their email address in the readme file that is included in the zip. If after you contact them you get no resolve, feel free to email store@renderosity.com and our resident Mac expert can try to assist. Thanks! Deb
Debbie M.
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The Renee Custom Full Body Morph for V3 is not working on my Mac. I've installed it three times and continue to get the error message that Poser can't open the injection .pz files for the character's face or the body. They've been run through MacConverter 1.8.8 each time with no error messages, placed in the correct folders and still no go. If it's pertinent, I'm on Mac OS 9.2 using Poser 4.03. I've never had this problem before.