Attached Link: http://www.renderosity.com/index.ez?viewStory=6517&AID=71

May 26, 2004

We are pleased to unveil the Renderosity "Extreme MarketPlace Makeover".

After 2 years with the same general MarketPlace design, we decided it was time to give the Renderosity MarketPlace a major "facelift".

See the "Before" and "After" shots and get the full story, including a money saving coupon for you to use when you shop in the new Renderosity MarketPlace. (But, you'll have to hurry, this is a limited time offer!) http://www.renderosity.com/index.ez?viewStory=6517&AID=71

Best wishes,
Lillian Hawkins
Renderosity Marketing & Promotions
"Accelerating the evolution of art!"

**** NOTE **** : The migration of products into the new layout is being done at this time and we expect to have it completed by 6:00pm server time.

Message edited on: 05/26/2004 17:40

Message edited on: 05/26/2004 17:41

Love the look, will this new style be applied to the entire site eventually?

gawds I hope not!!!!! right now we can override the damn white (and save our eyes) but we can't on the marketplace...

OK, I give up. How the heck do I just see what's new? I don't want to, and do not intend to, sort through every single category.

Won't be doing any shopping until they fix the store, coupon or NOT. I can't see a thing in my wishlist or purchases, please fix this!!!! Marque

Can't use the shopping cart at all. Marque

So I'll say I like it - I don't really find it that different from what was there before. I don't seem to have any trouble accessing my wishlist/shoppingcart/purchases at all. I would have liked to have seen more subcategories myself - for instance in Top:3D Accessories:Poser:Sets & Props:Buildings it would be nice to have subcategories like fantasy, modern, sci-fi, asian, greecian,etc. Things like that. It's not that fun sifting through all the gothic buildings just to try and find JesterCGI's city creation set (which ends up on the last page) for example. Not that big a deal, and I realize categorization can be a tricky thing sometimes, but it would be an improvement. Unzipped PS. I suggested this in the questionaire about the reworking of the marketplace, so don't say I didn't say anything when it was under discussion.

Hmm. Bout the only search I ever do in Marketplace is "What's New". Is it gone? I bet if they keep track of 'hits' that probably represents their highest traffic.

This is my first ever Renderosity complaint. This white background just doesn't work for my eyes, too much glare.

This will reduce my shopping/browsing in the marketplace.

My site colour preferences (with a dark background) should apply to the marketplace as well.

It's just logical that a harsh scheme such as this will not please all.

I think the old "Don't fix it if it's not broken" applies here.

PS: I hate white backgrounds, in case you had not guessed 8-)

If it ain't broke don't fix it.

Ask me a question, and I'll give you an answer.

AAAAAAAAAAAGGGGGGGGGGGGHHHHHHHHHHH My Eyes!My Eyes! I'm Blind I'M Blind!!!! Too much white'Dont like the catagories I want a whats new button.

I must agree. This new approach is too confusing and too limiting. It was pleasurable to browse the new items every evening. Confronted by a mass of choices as to where I might look before seeing anything I'm off instead to Daz or Runtime or Poserworld or wherever. Instead of fooling around with "the look" just because it's 2 years old, how about making the rederosity servers work better (i.e. faster) so service is improved! Please, let's go back to the old marketplace. And, yes, the white is too bright for the small sales icons.

Shocking! Used to be able to log in selct whats new and see what i needed to see, cant find were to do this anywere now...Hate It!!

Ok, I read all the negative feedback,and had to go check for myself... You can only see what's new for a targetted catagory? I don;t want to hunt through four or 5 tiny text links, just to get to a section, to find out what's new in that section only! Suppose there's something I'm not really looking for I might want right away, but don;t see because I didn't search that specific catagory? And the white color isn't that bad, but I use a 1280x1024 desjtop.. pull that up, and look at it, guys. almost half my screen is blank white and the rest is very small text links. Nice try, but I think you really should have gotten customer feedback before converting to this. I think you'll find your sales are going to drop dramatically, because people can't just easily find "what's new" For new customers, it'll be fine, for returning customers, it'll be a mess.

Way too many people take way too many things way too seriously.

You can use the New Products link on the sidebar to get to What's new for everything.

PLEASE!!!!!!!!!!!!!!!1 THE GENERAL WHAT'S NEW BUTTON!!!!!!!!!!!!! IT WAS MUCH EASIER TO BROWSE AND SELECT NEW ITEMS GRRRRRRRRRRRRRR

There is no sidebar link here.. this is what I see on the main marketplace page... See all the dead white space? most of the page is wasted here, and the text is very hard to read on the catagories.

Message edited on: 05/26/2004 21:02

Way too many people take way too many things way too seriously.

Shoshana .. The problem with that (at least on my end) is that there is no search, wishlist, history, categories etc like there used to be.

O wasn't even able to find that Gareee ... But I normally go to new products to look at the store and that seems really incomplete

That's what I get when I just select marketplace at the top of the screen.

The only was you can find new products, is 2-3 catagory trees down.. then there's a what's new link, for only that catagory.

Message edited on: 05/26/2004 21:05

Way too many people take way too many things way too seriously.

I have always used the new products link that is two down from the marketplace button .. I have never clicked on the marketplace button until just now .. But the "New Products" link doesn't really give a functioning store at the moment. It used to though.

I hate the new look. When I went to the market place, I'd always click on What's New then the Poser What's New...can't do that now. When I'm looking for Poser stuff, I don't want to see everything available. Rosity, look at the negative comments here...you screwed up...again.

The Store Staff are still working on the Makeover at the minute, so I think you can expect to find everything working again soon :-)

When I use the New Products link I get a page of thumbs of all the new stuff and if I click on a thumb it takes me to that items page with the usual buttons for adding it to cart and so on.
Is that what you get?

I also see the search functions, wishlist etc.. at the top of the page (you can see them in gareees image) and they all worked for me just now when I tested them, although I have trouble with the colours of the text in my cart & wishlist/history etc.. if I add an item. I have to highlight it to see what's it says, but all the information is still there.

They will be listening to everyones feedback, so once they have finished implementing all the changes, they may make a few more.
Shoshanna edited in the hope I've removed all the typos.

Message edited on: 05/26/2004 21:40

10% off a $50 purchase.....another one of those useless coupons....

Attached Link: http://www.renderosity.com/messages.ez?ForumID=12357&Form.ShowMessage=1795313

This is what I was seeing ... The lack of history or search etc is there. I also really hate the change from the background user color to the background store .. Basically it makes everyone use the default which makes it unreadable to me. But the lack of search etc is what really makes it useless

I've read this thread and the other regarding the new marketplace and I figured it can't be all that bad so I went and checked it out myself. Those thumbnails are way too small for anyone who visits here, since just about eveyone here is using large screen resolutions. Bumping them up a notch or two would help, having like 27 per page is kind of nice. Advanced search? It's just the top of the main search menu, I was expecting a little more pizazz. I wish I had other things to bitch about but this was all that really bothered me. I guess I might get used to the rest. Then again, I might not. shrug I do wish they'd do away with the flash banners though, I got tired of "slap the monkey" types that bounce, jiggle and vibrate so when I reformatted my machine I just didn't reinstall flash. I miss a few flash menus that way but at least I don't have to look at banners that remind me of the good ol' "free internet provider" days.

Good lord, this is dreadful. Sorry, it just is. Who asked for this? Old way=Good. You click on MarketPlace, you hit "What's new" and you're browsing all happy and stuff. But this...this is just, well...wow...I feel a little bit hurt inside, like when McDonalds got rid of Filet O'Fish for a while for no apparent reason. This is the most Jar-Jar thing I've ever seen here. Please, take it back and wake me when it's over. -WTB

What's new:::: Take a look at msg 19, 3d accessories. Note the > - symbol. Click on it and it takes you to a full product page. Then in the upper left is a What's New hyperlink. I personally liked the big buttons- I could see them.

I must remember to remember what it was I had to remember.

Yep, I didn;t even know that was a link to anything at all. I wonder how many other shoppers will also not know that that little arrow (about 1/8 inch on my 19 " screen) actually does something.

Way too many people take way too many things way too seriously.

This was the title of my thread- but it was quickly deleted. So much for freedom of speech here! If that is such a horrible no-no thing to say- then WHY did Renderosity go to such extreme lengths to upset so many shoppers here? I was just getting ready to buy a whole bunch of stuff- but now I'm NOT. You can delete this TOO if you want, but you won't get my money!

Veritas777, your post was moved to the Market Place Customer Support forum as it was an issue between you and the store. We have enough threads in the Poser Forum about the market place and all additional ones will be moved to more appropriate forums. Shoshanna.

i think you need to change the > link to a [all] or [show all] or [all in catagory] or something I noticed that if you hover over the > it will say "show all whatevers" but it appears people are missing that. and (unless i'm missing something) they seem to be sorted in order from newest by default when you use the > link.

My Homepage - Free stuff and Galleries

You folks at renderosity need to go back to the other marketplace, this new version is a terrible concept, its really bad, I wanted to sell my product here but now I am having doubts.

My resolution is the same as Garee's. Too much dead white space for these old eyes. :( I couldn't stay on the page long enough to hunt down my wish list... and certainly not go hunting for a > sign to click on. If our default colors transferred to the store, those people who like black text on white can enjoy it and those of us who prefer lighter text on a dark non-glare ground can have what we want. Using the customer's preferred state everywhere might not be that hard? It's already used in the galleries and in the forums. Another advantage is that the site appearance will be unified no matter where on site the artist is browsing. Carolly

Give the Marketplace a "facelift" solely because its been two years since you've done a revamp??? Give me a break. Who was asking for this? If you ask me, Renderosity should be giving the coupons to the poor shmucks who had the bad luck to put up their new products right after this redesign went into effect. How many eyeballs did this needlessly complex new look cost them? From the look of the feedback, hundreds and maybe thousands of users were unable to figure out how to get to the What's New section. By the time it is fixed, alas, their products will be buried on page 6.

I don't like the white background either, but I hardly see the sort of changes that should cause members to boycott the store. Give them a couple of days to straighten things out please. SnowS

my DeviantArt page: http://snowsultan.deviantart.com/

I do not speak as a representative of DAZ, I speak only as a long-time member here. Be nice (and quit lying about DAZ) and I'll be nice too.

Once I learned about the > icon it all started making sense to me. I am liking it now. I feel like I got my control back. Whew that was stressful for a while. Once the white background thing is taken care of I'll be diggin it.

Yeah, I missed the > at first too. Thanks to those who made this clear.

What's worse is the purchase screens. Since this new colour scheme apparently override our personal settings, it is now totally impossible to see your wishlist and/or purchases made. How the %"% am I supposed to find anything on this page?!

Oh and another thing I just discovered. Ther's no EASY way to get back the the "rest" of Renderosity once you're landed on the market.renderosity.com server. Even the logo will only take you back to the Store Front page, not the the Main front page of Renderosity. And without the sidebar it's pretty hard to get back to for instance this forum (or any other forum for that matter)

Or is there another tiny > I've overlooked?

The Store Staff are still working on the Makeover at the minute, so I think you can expect to find everything working again soon Doesn't Renderosity have a test server to run this stuff on before launching onto a working website? bonni

"When a man gives his opinion, he's a man. When a woman gives her opinion, she's a bitch." - Bette Davis

Gads! I was in shock when I went to make a purchase... I couldn't read white text on a white background...! I am delaying my purchases until I can see what I am ordering! -AniMajik

FatCatAlley.net | Now Playing "SpaceCat 5" Parts 1 and 2

I'm not aginst change per se, but sorry, definitely not loving this either.

ali x

My Renderosity Store

So the new look is quite well liked then?

I don't think it's well liked at all. You would have to ghost the newstory page because they are deleting the unsatisfied (and helpful) comments almost as soon as they are posted. I also cannot see my purchases or what's in the cart due to forced color changes. A very unhappy customer here.

I was joking about the new look being well liked.

well its been said before, but this is just awful... the place looks a mess and very unprofessional.. It now looks like a very cheap site, very user un-friendly.

It might be improved if we had more control over the colour scheme...

Sorry to keep harping on, but i really miss the old way, it was easy and conveinent.. now its a headache.

The missing side bar makes getting back to anywhere like fighting your way out of a maze.. I give up (maybe to fast) and go elsewhere.... shrug yes, i noticed the front page story and the comments.. why bother to have a comment box if they are only allowing the more positive posts to go through... ah well... there are other poser MP's

Message edited on: 05/27/2004 06:52

My Gallery

Will there be a response from Ms. Hawkins?

=Definitely= not friendly to anyone with impaired vision. And probably destined to be linked to among the 'How NOT to Design A Website' crowd. Going from 1 global view from the top of a category to having to check 14 seperate categories, -just- to see if there are new items? I realize that this follows the current stupidity that business school marketing hacks are extolling, but there is a serious consumer backlash building, as well. People want simplicity. The old marketplace was stable, easy to access, easy to navigate, easy to configure for those who have impaired vision of various types... Change for the sake of change, without good reason, is usually bad for business....

there is a work-around for those that can't read their text

ctrl + a

it will highlight the text and you will be able to read it.
I learned this on the finges of the internet where sites are poorly designed and poorly maintained (missing background images or images that make it hard to read)

It needs some tweeking, but I like it.

Message edited on: 05/27/2004 08:31

My Homepage - Free stuff and Galleries

T.G. for a return to simplicity if it's really something that's going to happen. Too many choices lead to too many headaches! (e.g. phone services, gas services & electricity, etc.) What I don't understand is how this change comes about w/o at least some kind of outside imput.

What I don't understand is how this change comes about w/o at least some kind of outside imput. There was a survey. I filled one out. I can't for the life of me remember how i got to it (e-mail I think, I wanna say newsletter link but i dont recall for sure). but there was "outside" input.

My Homepage - Free stuff and Galleries

Well I just took a look at a product page - not happy not at all. I doubt I'll shop here much anymore (that is not monetary blackmail BTW, just that I won't have the patience). Some of us are still on dial up (not our choice, just where we live) and there is no way I'm going to spend the time it takes to load all 3 product images, among all the other images that load into one page. edit I see that it wasn't all the product pages - I wish 'rosity would forbid bokers from doing that though. /edit

Like others I dislike the white - I don't actually dislike White altogether, the new design at 3DA is white - but I do dislike it with the default blue as the 2 together looks washed out and depressing (colour does encourage spending yo know). I don't see any reason why our colour choices shouldn't work in there.

Tyger - I took that survey - there wasn't outside input in the way they are asking - the survey didn't ask if we'd like this. There was no question regarding overriding our colour preferences, or the size of the text. Then again that is generally what a designer figures out and of all the professional designers I know - not one of them would have done that. Too much white space because it isn't coded to be liquid, text too small and therefore unappealing, loasd time not taken into consideration...

Message edited on: 05/27/2004 09:11

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I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use.
-Galileo

This wasn't thought through at all.

Calypso Dreams... My Art- http://www.calypso-dreams.com

Renderosity Gallery

Renderosity, there are very few times when I've seen makeovers either in the newspaper biz that I used to be in or now on the web in which it just didn't work. This is one of them. You've got some serious functionality problems with this redesign. The "What's New" feature was used by many as a way to check out the site on a regular basis. It provided maximum viewing for your products. And you got rid of it. I've looked at the page four times now and I can't find it so if its there, then its not obvious enough to be functional. The white is really hard on the eyes. Frankly folks you really blew it. I've made alot of purchases on your site, and I won't be making any more until you fix the problems. Its just too much of a hassle to deal with your new functionality. -jay

Uhm wow, what can I say that hasn't already been said. The only thing I do like about it is the themed sections. This is a good idea! Occasionally I do like to search by themes and the old search engine bit the big one. Still when I come to the site to see whats new I don't want to have to go through a bunch of hoops to do it...

With this site being so painfully slow at times I rely heavily on the What's New to find out if what I saw in the product Showcase forum has made it. This layout reminds me too much of PoserPros. I'm sorry, I'm not going to wait, and wait , and wait for a couple of pages to load just to find the hyperlink and wait some more.

I must remember to remember what it was I had to remember.

There is now a What's new link on the front page of the Market Place. You should also be able to see what is in your cart & past purchases etc... The little > have been changed for a button which says all. These should make it easier to navigate the Store.

Don't like the small thumbnails or the color scheme - not friendly to browsing. Technical improvements to search are nice though. Unfortunately, this is all I can get when I click to the marketplace.

I am on the bandwagon of not likeing how it is set up now. Not easy at all. Liked the other versuion better.

Would it be possible to make the standard links for Wishlist, Cart, etc appear over individual product pages like before? I added something to my Wishlist, but had to backtrack a ways in order to make it back to the What's New page. Just a suggestion. :) SnowS

my DeviantArt page: http://snowsultan.deviantart.com/

I do not speak as a representative of DAZ, I speak only as a long-time member here. Be nice (and quit lying about DAZ) and I'll be nice too.

Well.....I really don't have a problem with it! :) Oddly, I found things that I never knew existed before....like Alfon's models for example.....some great 3d's models that are just what I needed and can be used in Vue without a hitch! Anyway....I see you've added a "What's New" button and that's good. Sometimes I too simply want to see what the recent entries are. I could care less about "What's Hot". That category is too subjective....everyone's tastes are different. But when I'm looking for a very specific item, I like to be able to select by category and not have to wade through a lot of stuff that's not applicable. For that reason I like the categories by software type.

Okay, new rant. Why are there only 74 new items? (If you click on What's New, it only offers 74 items. I tried to game the system and it wouldn't let me go farther back.) If I go on vacation for a week, I might not be able to see all the items that were uploaded while I was away. And, PLEASE give me my user defined colors! With a big screen, there's so much white on the page that it hurts my eyes. Grumble (Yes, I'd like some cheese with my whine!)

Well since I have no puchase history here - in other words I have a total of zero purchases at Rosity - can I have all the money back please - all the money I sent to you? I mean, I didn't get anything for it, apparently. And it was a LOT of money. I've been sending it for years. :] Fish

Hmm Fish.. My purchase history is where it has always been.. try THIS link :o)

i do like that i don't have to click 4 or 5 times just to look at, for example, victoria characters. i do think that the users prefs should be used, but then i'm assuming that this will happen when it's in a more final phase.

Message edited on: 05/27/2004 15:21

I got to a product page and what I DID like was that all of the products promo pages were on ONE HTML page. Just had to scroll down. Apparently this is not the case with all of the product pages. I kinda like ONE PAGE per Product. Saves clicks. Something to consider? I miss the larger thumbnails.(Were they larger or is the white background making them smaller? I thought black made things smaller.)

"Few are agreeable in conversation, because each thinks more of what he intends to say than that of what others are saying, and listens no more when he himself has a chance to speak." - Francois de la Rochefoucauld

Intel Core i7 920, 24GB RAM, GeForce GTX 1050 4GB video, 6TB HDD space
Poser 12: Inches (Poser(PC) user since 1 and the floppies/manual to prove it!)

Hey! Another thought. While you folks are tinkering in the marketplace, could you have it so that I could sort My Wishlist by Vendor, Item Name and Price?

"Few are agreeable in conversation, because each thinks more of what he intends to say than that of what others are saying, and listens no more when he himself has a chance to speak." - Francois de la Rochefoucauld

Intel Core i7 920, 24GB RAM, GeForce GTX 1050 4GB video, 6TB HDD space
Poser 12: Inches (Poser(PC) user since 1 and the floppies/manual to prove it!)

It's strange, trekkie - I can only reach my purchases page using your link. When I go to the MP the usual way, the good ol' links to Wishlist etc are not to be seen.... ? :] Fish

Oh.. Well I can't find a link from the Market Place either. Nor is there a link to my account. So last night when I actually wanted to buy something, I have to open an extra browser window to check on my instore credit balance. (and yes, it was an impulse buy, triggered by a banner - NOT something I saw by browsing the MP) *** Edit: There is actually a link to your account from the FRONT PAGE of the Marketplace. But not from the individual pages in the MP. This should be fixed.

Message edited on: 05/28/2004 02:17

Two minutes of peering at those miniscule thumbnails was enough for me. Like almost everyone else has mentioned here, I browsed the Whats New every day. Note that is past tense. I see Rosity has at least been quick to replace the Whats New link on the opening page. But it only links to the last few days worth of products, not the entire store in chronological order like it used to. And I'm damned if I'm going to sit with my nose 6 inches from my screen trying to decipher the contents of the thumbnails. Like ernyoka1 I also prefer being able to check past purchases from any page without having to navigate back to page one. I think my credit card will be taking a rest for a while. There's nothing I need badly enough to inflict that sort of eyestrain on myself.

Expert in computer code including, but not limited to, BTW; IIRC; IMHO; LMAO; BRB; OIC; ROFL; TTYL. Black belt in Google-fu.

I'm guessing the new look was designed with a lower res desktop in mind, but the powers that be need to realize that higher res 19" monitors are only like $200 for the last year or two, and most artists I know run the highest res that they can for both photoshop and poser.

Way too many people take way too many things way too seriously.

Everything seems to work pretty good now. Love the improvements. One wish: Please make the thumbs as big, as they were before! I loved browsing through the different categories, and very often the thumbs were so alluring, that I clicked on them to learn more. But now...

That white background has got to go!!

By now, those that have posted opinions have already received personal messages from me regarding your specific concerns. I appreciate everyone's input and feedback. The 2 most popular requests are background color change, and thumbnail size. We will be reviewing these 2 key issues and will see what we can do to take care of these concerns. Please understand that due to the length of these threads and the number of them, I cannot personally address each item in here. If you contact me directly, I will be happy to assist you as best I can. Best wishes, LillianH Renderosity Marketing & Promotions

Lillian Hawkins
Marketing Manager
By serving each other, we are free.

Thanks for responding! We are glad you and the staff are working on this and trying to satisfy Renderosity's customers. One other issue has been mentionned which should be easy to fix and is important, having the what's new "view all" function go back ad infinitum instead of a limited number of items. Thanks again.

Message edited on: 05/28/2004 11:19

Message edited on: 05/28/2004 11:27

DON't forget a What's New link that lets you browse more than 7 days worth of stuff.

Calypso Dreams... My Art- http://www.calypso-dreams.com

Renderosity Gallery

I too was a bit dissappointed by the change, but last night I did make some successful purchases from stuff that I'd left on my wishlist. No problems encountered, although I haven't yet tried to find new stuff under the redesign. My purchase history is still there. I had some questions and concerns about the new format and the controllers here got right back to me. Not to find fault or anything, but I've never gotten that level of help from the other major Poser online sales site. For whatever it's worth, the larger thumbnails were good with the old system, and the text is a bit small now, bit I don't think it's as horrific as all that. But if they wanted to change back I wouldn't complain, either.

I like the new marketplace's look. Changes are always good!. Keep the great work. Best regards for the marketplace's staff. Virus

SAL9000 - Hello Dr. Chandra, Will I've dream?

Forum: Poser - OFFICIAL

Subject: The Renderosity "Extreme MarketPlace Makeover"