I am the owner of Poser4.Recently,I had some problems with making avis in Poser.So,I wrote the Tech dept at Curious.I asked what Video I should choose for the Best pic,etc,when the window pops up in Poser4.Simple question.For some reason the tech would not just tell me what was best.He said some things I did not understand so I asked again.I then got this Flip response.I hope ALL techs at Curious are NOT this way.It is NO way to do business.Here is the response I got back after writing 2 other times just asking for a simple answer.Subj: Re: Question about What to set Microsoft Video1 at Date: 10/13/00 11:44:17 AM Eastern Daylight Time From: tech@curiouslabs.com (Tech) Reply-to: tech@curiouslabs.com (Tech) To: BIGPOWERLIFTER@aol.com I cannot teach you what is in the manual and what you need to learn from educational sources. You need read the previous letters and if this confuses you do your own research. We do not act as a multimedia consultancy firm. Tech