Forum: MarketPlace Customers


Subject: Issues making a purchase

Xanetianna opened this issue on Jun 17, 2004 ยท 4 posts


Xanetianna posted Thu, 17 June 2004 at 11:32 PM

Today, when I went to make the purchases from my shopping cart, I get a page that says "unable to process your order...." Contact and a telephone number. I don't understand what the problem is. My VISA card is okay. But you guys didn't even let me process the usual information on payment. What's going on? I'm more than a little annoyed... Heather Carver (Xanetianna)


Debbie M. posted Fri, 18 June 2004 at 8:39 AM

Hi Heather, I've reset your account on our systems. Please try your purchase again, and if you continue to have problems let me know. Thank you for shopping the MarketPlace. Deb

Debbie M.


Xanetianna posted Fri, 18 June 2004 at 9:58 AM

Thanks for your fast response it's greatly appreciated. Heather


Debbie M. posted Fri, 18 June 2004 at 10:00 AM

You're quite welcome Heather! Have a great, creative weekend :) Deb

Debbie M.