janreinar opened this issue on Jul 06, 2004 ยท 9 posts
janreinar posted Tue, 06 July 2004 at 6:02 PM
All checkout attempt ends in this message "We are unable to process your order. Please contact our office at 1-866-220-2949 for further assistance. Thank you. Renderosity Store Staff"
Debbie M. posted Tue, 06 July 2004 at 7:14 PM
Hi, I've reset your account on our system so you can try your purchase again. Please let me know if you continue to have problems. Thanks for shopping the MarketPlace, Debbie M. Renderosity MarketPlace Admin
Debbie M.
croxie posted Thu, 08 July 2004 at 5:24 AM
Debbie, this is happening to me too :( Same error message as janreinar. Please, help!! C.
"Keep smiling, it makes people wonder what you're up to."
Debbie M. posted Thu, 08 July 2004 at 7:19 AM
Hi C., I've reset your account, please try your purchase again. Let me know if you continue to have problems. Thanks! Deb
Debbie M.
croxie posted Thu, 08 July 2004 at 8:37 AM
Tankies :) I'll give it a try :) C.
"Keep smiling, it makes people wonder what you're up to."
Debbie M. posted Thu, 08 July 2004 at 8:43 AM
You're welcome :) Deb
Debbie M.
croxie posted Thu, 08 July 2004 at 8:54 AM
The checkout works (even though I can't get the purchase to go through cos my banks seems to believe that every time I want to use my credit card online it's a commited fraud and they lock it rolleyes). Thanks for the help :) C.
"Keep smiling, it makes people wonder what you're up to."
janreinar posted Tue, 13 July 2004 at 3:05 PM
Thanks Debbie! All works now! :)
Debbie M. posted Tue, 13 July 2004 at 5:56 PM
Great! Glad I could help janreinar. Deb
Debbie M.