MuddyGrub opened this issue on Aug 26, 2004 ยท 5 posts
MuddyGrub posted Thu, 26 August 2004 at 11:44 PM
I'm just curious as to why it's been over two weeks and my order still hasn't been completed. I'm not angry or anything, but if the last item is unavailable for some reason, I'd like to know so that we can cancel... so it's not left in limbo. Thanks, Muddy
Debbie M. posted Fri, 27 August 2004 at 6:51 AM
Hi Muddy, We've had a sudden rush on Xfrog software orders, and that particular one was back ordered. I think another order was coming from them either yesterday or today. You're not left in limbo :) Just backordered. Sorry for the inconvenience, Deb
Debbie M.
StaceyG posted Fri, 27 August 2004 at 9:05 AM
Hi Muddy, Debbie is correct, the new stock order from Xfrog should arrive hopefully today. They have to come from another country and sometimes takes a little longer to get here. Sorry for the delay but as soon as the Xfrog stock gets here, you order for the Fruit Trees will ship immediately. Thanks Stacey
MuddyGrub posted Fri, 27 August 2004 at 11:13 AM
Thanks Debbie & Stacey.
StaceyG posted Fri, 27 August 2004 at 12:03 PM
The xfrog stock just arrived and your order will be shipping today. Thank you for your patience. Stacey