Forum: MarketPlace Customers


Subject: please reset

gwfa opened this issue on Sep 09, 2004 ยท 7 posts


gwfa posted Thu, 09 September 2004 at 8:25 AM

please reset the download count of my purchase of "Victoria Vogue 2003 Millenium Poses" as several trials to download just broke quite before completion... thx


Gerald



Debbie M. posted Thu, 09 September 2004 at 8:28 AM

Hi, Reset done :) Please let me know if you continue to have problems downloading the file. Thanks! Deb

Debbie M.


gwfa posted Thu, 09 September 2004 at 8:36 AM

thx deb, but it still stops at exactly 80%. i'll try it again in approx. 3-4 hours from another IP adress. i'll come back cu


Gerald



Debbie M. posted Thu, 09 September 2004 at 8:39 AM

If you have any download accelerators/managers running, be sure to turn those off. Also, try to download using IE. Let me know, Deb

Debbie M.


gwfa posted Thu, 09 September 2004 at 9:32 AM

hi deb, i just tried again from the previous IP, download hesitated as before at 80% but finally completed. case closed. thank u and have a good day!


Gerald



Debbie M. posted Thu, 09 September 2004 at 9:35 AM

Oh great news! Glad it finally worked :) Thanks for letting me know, and wishing you a great day as well! Deb

Debbie M.


gwfa posted Thu, 09 September 2004 at 10:00 AM

deb, last remark: i suspect it was my local virus scanner to produce the delay, as the zip file contained > 3000 files...


Gerald