Robo2010 opened this issue on Sep 11, 2004 ยท 4 posts
Robo2010 posted Sat, 11 September 2004 at 12:23 PM
Wow..I was surprised to see after I downloaded one of my purchased products, the button vanished. I had a rough week after moving, then reinstalling windows XP 3times and now this. Giving a heads up on my account.
Debbie M. posted Sat, 11 September 2004 at 1:37 PM
Hi, Your downloads have been reset. Please try and download the file(s) again. If you continue to have problems, please contact me. Thanks for shopping the Renderosity MarketPlace. Deb
Debbie M.
Robo2010 posted Sat, 11 September 2004 at 10:59 PM
Thanks. Umm..who do a email to about a problem with a product. I emailed the merchant here at Renderosity, and I am still waiting for a response.
Debbie M. posted Sun, 12 September 2004 at 7:30 AM
You're welcome :) Also try sending the merchant an instant message, that way you'll know when they receive it. Give them 48-72 hours to respond. If you still don't hear from them, contact store@renderosity.com Deb
Debbie M.