Forum: Photoshop


Subject: new one on me...problems trying to save an image that is open in PS

steelrazer opened this issue on Sep 28, 2004 ยท 4 posts


steelrazer posted Tue, 28 September 2004 at 7:33 PM

i've been using ps for about 8 years and i've never seen this one... my brother has downloaded images from a digital camera and opened them in PS. they have the original camera file name when opened in PS when you try to save them.. "save as" as a different name, PS gives the message that it is unable to save the file at the new name because "the file is already open"..(and it gives the new name) and it says, "try a new name" which of course generates the same message but with the new attempted name...he says it happens on occasion, but not always....i've tried a number of things but nothing seems to make any difference.....ah, additionally, i tried just "save" at which attempt it replies that it cannot find the original camera file in the drive that reads the camera disc. any clues before i dig out my witch doctor loin cloth and fire stick and start dancing the tango on this thing to try to heal it? i'd appreciate any and all hints on this one. thanks!!! steelrazer


retrocity posted Tue, 28 September 2004 at 10:11 PM

Is your OS "windows"??

there is a "who-do vodoo" that happens when you have you folders open with "show thumbnails" and having the file open in PS. Microsoft's Explorer (not the browser but the window explorer) fails to release the file so PS looks at it as "being in use", this causes that whole run-around of "you can't save it cause it's open, but of course it's open, I'M TRYING TO SAVE IT!!!!". Microsoft won't admit to the issue and feels it's Adobe's problem...

best thing is not to use the "thumbnail" feature... :) retrocity


Hoofdcommissaris posted Wed, 29 September 2004 at 3:55 AM

Being a fast reader I now understand you need to pull out your thumbnails and then do that crazy dance around your burning PC. ;-)


aprilgem posted Wed, 29 September 2004 at 9:40 AM

Can you Image > Duplicate it and THEN save it? Or is that one of the things you've already tried?