Attached Link: http://www.brickhousedigital.com

Hi all. I'm trying to bring Zygote's Victoria and Michael models into Carrara, and I get the basic geometry into the program fine, with the textures intact. My problem is, the transparency maps aren't loading, so the hair and eyes don't render correctly. I've tried to load them by hand in the shaders, but I haven't got the settings right, and have been pulling my hair out trying to get the right look. Is there a tutorial anywhere, or can someone what settings to use for the hair and heads? Thanks!