Forum: MarketPlace Customers


Subject: How long does it take for a first time purchaser??

tonymouse opened this issue on Dec 12, 2004 ยท 9 posts


tonymouse posted Sun, 12 December 2004 at 7:08 PM

How long does it take for a first time purchaser to be varified? A friend, user name Bub, just bought me a gift cetificate, and was wondering how long it would take to be verified and an email sent off to me. He got his email confirming the putchase already. Thanks, TOny


Debbie M. posted Sun, 12 December 2004 at 7:11 PM

Hi Tony, Bub's purchase wasn't made as a gift purchase. If he intended for it to be a gift for you, he's going to have to write into store@renderosity.com requesting that we change his order to reflect as a gift to you. Thanks! Deb

Debbie M.


tonymouse posted Sun, 12 December 2004 at 7:23 PM

Then there is somthing wrong with you site or processing cuz I was with him when he made the purchase and he put in my user name? He is not the most tecnical guy so what info does he need to give you to straghten this out? Thanks for the info Tony


Debbie M. posted Sun, 12 December 2004 at 7:36 PM

All he needs to do is send an email into store@renderosity.com stating that he intended for his recent purchase to be a gift for tonymouse, and then I will have the programmer make the adjustment. Deb

Debbie M.


tonymouse posted Sun, 12 December 2004 at 7:57 PM

Cool! done and done. He just sent the email off. Thank you for your help. You have been so helpful, and so fast on a sunday night. I am really impressed. Tony


tonymouse posted Sun, 12 December 2004 at 8:45 PM

Did the email get through? Tony


Debbie M. posted Sun, 12 December 2004 at 8:47 PM

Hi Tony, Yes it did, however I have to wait for the programmer to make the adjustment. Deb

Debbie M.


tonymouse posted Sun, 12 December 2004 at 8:55 PM

Cool, I was just checking, you know how it is when a Present is burning a hole in you "pocket" ;) I already have it almost spent ;) Thanks again, Tony


Debbie M. posted Sun, 12 December 2004 at 9:12 PM

Oh hey Tony, I know VERY well how that hole is just a burning hehe and you have a BIG hole to burn too! What a great gift :) I'm sure it will be fixed by morning. Thank you for being so patient. Deb

Debbie M.