Forum: Vue

Subject: Problems with E-on Software registered forums?

silverblade33 opened this issue on Feb 10, 2005 ยท 8 posts

silverblade33 posted Thu, 10 February 2005 at 12:59 AM

I got and registered Vue couple of days ago, but I can't log into their forums, page either won't load to log in, or at log in it gets jammed in a cycle of "swithcing to secure site"... ?? :/

"I'd rather be a Fool who believes in Dragons, Than a King who believes in Nothing!" www.silverblades-suitcase.com
Free tutorials, Vue & Bryce materials, Bryce Skies, models, D&D items, stories.
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Polax posted Thu, 10 February 2005 at 2:40 AM

Had that kind of problem a while ago. I don't know exactly, but it seems that they need to write a cookie on your machine so, you might want to check that it is authorized. Second point: there was this kind of 'cycle' you describe till I Checked 'Authorize metafile actualisation' in IE internet security params. Then it worked.

silverblade33 posted Thu, 10 February 2005 at 8:11 AM

Ah thank you very much Polax, I'll try that! :)

"I'd rather be a Fool who believes in Dragons, Than a King who believes in Nothing!" www.silverblades-suitcase.com
Free tutorials, Vue & Bryce materials, Bryce Skies, models, D&D items, stories.
Tutorials on Poser imports to Vue/Bryce, Postwork, Vue rendering/lighting, etc etc!

silverblade33 posted Thu, 10 February 2005 at 9:25 AM

hm no such thing as "metafile actualisation' in IE security settings, odd?

"I'd rather be a Fool who believes in Dragons, Than a King who believes in Nothing!" www.silverblades-suitcase.com
Free tutorials, Vue & Bryce materials, Bryce Skies, models, D&D items, stories.
Tutorials on Poser imports to Vue/Bryce, Postwork, Vue rendering/lighting, etc etc!

Polax posted Thu, 10 February 2005 at 10:34 AM

Well, I don't know how exactly it is called for I have a foreign version :) I remenber I also activated something else in this tab but can't remember exactly which .. hope it works for you ..

silverblade33 posted Fri, 11 February 2005 at 7:03 AM

Polax, Not working, sigh, no idea what the problem is. But thanks again for trying to help :)

"I'd rather be a Fool who believes in Dragons, Than a King who believes in Nothing!" www.silverblades-suitcase.com
Free tutorials, Vue & Bryce materials, Bryce Skies, models, D&D items, stories.
Tutorials on Poser imports to Vue/Bryce, Postwork, Vue rendering/lighting, etc etc!

martians posted Sat, 12 February 2005 at 7:15 AM

  1. Can you get to your account page at e-on? Try going there. 2. In the "Registered Products" section, next to the small boxshot image of your registered product, can you see a link to the User Forums? (Only available for version 4 or up, older versions won't let you into the forums, it seems) Click this link. 3. Is your browser still going round in circles between secure/not secure? Try deleting your cookies, and if your using IE you may need to close and restart it. 4. Try steps 1 and 2 again. It seems e-on's website uses different cookies for the account page and the forums and it somehow confuses itself, for example if you have tried accessing the forums before having registered your product. Hope this works for you.

silverblade33 posted Sat, 12 February 2005 at 9:03 AM

martians, I have Pro5, only technical support and software updates are beside the small box shot :/ Maybe the fault is they didn't add forum registration properly to Pro5 buyers?? I've tried deleting cookies and about everything else sigh :( Thanks though :)

"I'd rather be a Fool who believes in Dragons, Than a King who believes in Nothing!" www.silverblades-suitcase.com
Free tutorials, Vue & Bryce materials, Bryce Skies, models, D&D items, stories.
Tutorials on Poser imports to Vue/Bryce, Postwork, Vue rendering/lighting, etc etc!