Hi,

A good suggestion - to place a new thread with a summary of the most pressing topics for the Poser 6 Special Edition Pre-Order.

1. "I'm a valid Poser 5 user, with a valid Poser 5 serial number and have entered as following:

Poser serial numbers are not case-sensitive; you can capitalize the letters or not as you choose.
Curious Labs serial numbers do not use the letter "O"-anything resembling an "O" is in fact a zero (0).
When entering a serial number, be sure to include the dashes (-) as these are required.
Be sure that no extra spaces are included, either leading or trailing, when you enter your serial number.
Be very careful not to transpose digits; please read your serial number over carefully and check it before submitting. Additionally, be careful to click the submission button only once, as multiple clicks may cause the system to think your serial number has already been used (and is thus invalid- see below.)
Finally, if you have successfully validated your serial number and then had to cancel or revise your transaction, your serial number will remain marked as used, and thus ineligible for further upgrades, for a period of ten minutes or until you successfully complete the current transaction (at which time it is permanently marked as used.) Should you need to repeat a transaction, please allow enough time for the system to release your serial number.

...... our Global store, run by Digital River seems to have been rejecting nearly all those in the UK and Europe attempting to pre-order their P5->P6 upgrade. I received many IMs from people graciously willing to take the time and answer the needed question for DR to trouble shoot. And as a result, they have narrowed in on the problem, some form of call out function in regards to the serial number. This should be completely fixed by noon PST tomorrow, if its not ALREADY. We sincerely apologize for the frustration of this I know many people outside of the US feel less than supported and this coincidence may have increased that impression.

2. Why am I paying more for an upgrade (or full version) outside of the US?

.. This time with the release of Poser 6, we have lowered the price of what people in the UK or Europe have previously been required to pay. Though not 100% equal to the exact currency conversion the additional costs are in relation to export fees. But, you will find that you can purchase in the US, for $129. You can purchase in Europe for 119 and in the UK region ₤82 for the Poser 6 Special Edition upgrade from Poser 5.

3. Im hearing about other upgrade specials for $89, why havent I received this?

.. We pulled all of the user details we had on people first purchasing Poser 5, what we have titled the Early Adopters. The period of time covers people who purchased before any Service Release which makes the product Poser 5 Windows English; and the people eligible who purchased from either pre-order period, or from September 6, 2002 through October 31, 2002. We are finding however that not all user details were passed along to Curious Labs from our former parent company ; Egisys before closing their doors. This is one of the biggest reasons many throughout the UK and Europe are not getting emails from Curious Labs. (Our sincere apologies). For the immediate need those who purchased in the time frame just mentioned and can offer proof of purchase, please IM me with your contact details including your current email address. But, I highly recommend to anyone hoping to get information emailed from Curious Labs, please go to our site and enter in your current user details. We will continue to support our customers by making patronage gift offers in the future and will be looking towards a larger product offering from having now a well established parent company e frontier who has many different products that should make their way to the US and Europe/UK. Please make sure you check the box approving us to email you though just entering in your information is not enough to get the emails since we must make sure you wish to receive info from us.

4. Im registered with Curious Labs, and have checked that I want information and email but still get nothing!

. With the increase of SPAM blockers circulating now, many do not realize that they did receive the CL email, that is was either deleted as SPAM, or automatically sorted into a SPAM folder. The latest that seems to have blocked CL email is: http://www.spamhaus.org/query/bl?ip=64.62.178.130 which we are contacting to request removal of our name. Norton had blocked our email at one point for example and some of the email service providers are also culprits. Please be sure to email our Support team with your email address and any server details so that we can make sure to rectify this. But also check in your areas your email software puts SPAM!

5. When will Poser 6 be released?

.. The best answer I can offer at this point is Spring 2005. If you have a credit card that expires in February, Id suggest waiting. If it expires at the end of March, thats more difficult to offer a direct answer. Likely not a problem, but if it ends up a problem, well work it out with you.

6. What is in the Winter Queen Figure Pack? Are their completely new figures in P6? What are the other features? Why should I pay more for a Special Edition? Is the Shade designer LE that ships in P6SE the latest? Is CL masking a fixture-fix release by adding on more within the Special Edition offer?

.. To answer the easiest first whats the deal with Poser 5 Special Edition. This is a celebration release a brand new year for many of us at Curious Labs with a very healthy management and business philosophy under our new parent company e frontier. Poser 6 is NOT just a feature-fix release. Though Id love to just offer all of the details now, I cant but I believe most if now all, will find this a powerful release of Poser. The Winter Queen Figure Pack is a special gift and not necessarily the only content provided. Last, the reason for adding in Shade 7 designer LE. Shade technology has been around in Japan for 20 years now. One of the strongest and most followed 3D products within Japan. But limitedly known here in the US and within Europe and the UK. Shade offers PoserFusion, a fantastic plug-in integrating Poser into Shade. designer offers an easier learning curve which provides the best of both worlds. A taste of what you can create with Poser integration into Shade without a longer learning curve. Pricing for Poser 6 when the Special Edition offer has expired will not be less, releasing at $249, with upgrade prices remaining the same.

.. What is the Winter Queen Pack? Are there new figures, what other features, etc.. these details will keep coming out between now and the release of Poser 6 in Spring 2005!

7. Last, NO CREDIT CARD WILL BE CHARGED UNTIL PRODUCT IS SHIPPING!

I hope that this is a decent summary for most. My apologies for those topics I didnt cover.

With kind regards,
Katherine

No offense intended, but, I thought this was a Poser help forum? Not for nothing, but, this is really becoming P6 overkill.

Message edited on: 02/17/2005 20:18

Ah, more torture since we are still guessing about the figures and when its going to be released. March is techniquely part of spring, right?

I made a email wanting to send a money order. Is that ok? And to where.

No offense intended, but, I thought this was a Poser help forum? Yes, and people were clearly needing help ordering Poser. >> March is techniquely part of spring, right? The equinox occurs around March 21st.

So we're aiming at March 22 to June 21?

March 22 to June 21 2005 ... the year makes a fairly big difference :)

Humankind has not woven the web of life. We are but one thread within it.
Whatever we do to the web, we do to ourselves. All things are bound together.
All things connect......Chief Seattle, 1854

I consider this post a big help for those having problems. I found it very useful myself to be able to send an IM with some details I would not have been able elsewhere.. Thanks for the details CL. :)

ïÏøçö

Our pleasure iloco.

you are here...

Humankind has not woven the web of life. We are but one thread within it.
Whatever we do to the web, we do to ourselves. All things are bound together.
All things connect......Chief Seattle, 1854

I am one of those early adaptors.. recieved your e-mail today.. I will have to mull this over a little as i surely remember all the trouble I had with poser 5 before the first fix .. I hope poser 6 is not more of the same on the scale that 5 was when it came out.. I felt like a beta tester.. regards PE

I have a question. I see that system requirements are given for a Macintosh version of Poser 6. Is this intended to be a spring 2005 release as well?

Can I get a free copy?

A free copy of what xantor? The system requirements, also up on our web site are: System Requirements Windows Windows 2000 or XP 500 MHz Pentium class or compatible (700 Mhz or faster recommended) 256 MB system RAM (512 MB or more recommended) OpenGL enabled graphics card or chipset recommended (recent NVIDIA GeForce and ATI Radeon preferred) 24-bit color display, 1024 x 768 resolution 500 MB free hard disk space Internet connection required for Content Paradise Macintosh Mac OS X 10.2 (Jaguar) or 10.3 (Panther) 500 MHz G3 processor (700 MHz G4 or faster recommended) 256 MB system RAM (512 MB recommended) OpenGL enabled graphics card or chipset recommended (recent NVIDIA GeForce and ATI Radeon preferred) 24-bit color display, 1024 x 768 resolution 500 MB free hard disk space Internet connection required for Content Paradise

whatever free copy xantor gets, i'll take one as well....as long as its not his invoice for P6 :)

Humankind has not woven the web of life. We are but one thread within it.
Whatever we do to the web, we do to ourselves. All things are bound together.
All things connect......Chief Seattle, 1854

I'd really like a specific announcement: like "it doesn't crap out on large renders anymore" :) no nastiness intended

zippyozzy, We REALLY need the CuriousLabs rep in THIS forum to answer questions about how to enter the serial number (that bit about leading or trailing spaces is important to know, because copy&paste OFTEN includes an extra space if you aren't careful), and when it is likely to ship, and even (gasp) what the new features will do. This is more than a fix-it... there is new stuff to learn. If we don't burn them at the stake again, maybe some of the other CL technical people will feel like entering and sitting down for a chat with us. If you don't want to know anything about the new lighting or rendering or toon shader features, new Winter Queen pack, open GL, or whatever else is new (6 secrets now), that is your problem. If they release a new secret a week, there should be plenty of questions, and quite a few of us WANT the answers. From the source. Not speculators. The source. Carolly the Curious

It is a free copy of poser 6 that I want.

;-) (xantor)

Attached Link: http://www.curiouslabs.com/article/articleview/1342/1/586?sbss=586

Also - those who need more info, see our FAQ's on link. Signing out for the evening. Kind regards, Katherine

Is it at all possible to get a complete list of new P6 features at one time? This would aid immensely in making puchase decision. There are potential purcharers that are waiting for this info to decide whether to 1) buy now or wait, 2) upgrade, 3) make a first time purchase (or go with Artist). The current scheme of releasing info in pieces and parts is extremely frustrating.

Message edited on: 02/17/2005 22:24

Hi Pablo, There's a decent amount of detail up on our web site. I wish I could offer you more now, but I will definitely keep the updates posted. With kind regards, Katherine

come back. i have a quick question. oh no, where did she go? well someone has probably already asked this somewhere - i'm sure it should be a FAQ - will vue work with poser 6? love esther

MY ONLINE COMIC IS NOW LIVE

I aim to update it about once a month.  Oh, and it's free!

What exactly should be in the contact details that I need to IM you? (Other than name and E-mail of course.) Do you want Address, Phone number, etc...

Do you need my P5 Serial number?

Thanks

Message edited on: 02/17/2005 22:31

Katherine, I'm in the US, have an "Early Adopter" promo, and a valid P5 serial number in front of me (from the Disc folder - which matches my stored serial number). I checked the entered SN three times and it matches exactly (0s not Os, dashes, XF at front). I'm just about to retry. If this doesn't work a second time, should I be sending an IM from here at Renderosity? Thanks, Robert Templeton

C makes it easy to shoot yourself in the foot. C++ makes it harder, but when you do, you blow your whole leg off.

 -- Bjarne Stroustrup

Contact Me | Kuroyume's DevelopmentZone

Katherine, I think rjbourc wanted to know if the Mac version will be released at the same time as the Windows version.

My Homepage - Free stuff and Galleries

I've got just one question: I already own Shade 7, so pre-ordering is only going to get me a second copy of a program I already have (unless there's some major update of Shade 7), which lessens the reasons for me to pre-order. Are there any plans for those people who have Shade 7, want to pre-order, but don't want another (essentially useless) copy of it?

________________________________________________________________

If you're joking that's just cruel, but if you're being sarcastic, that's even worse.

Thanks for sharing this information with us, Katherine.

And if Curious Labs doesn't belong in the POSER forum, then who does?

I would like to see a lot more discussion of P6. Certainly not less.

Something To Do At 3:00AM 

Umm..third time. This is bad. Like how hard is it to get an answer, even from CL? Is my posts on ignore? They do not want my money or what. I want to make a money order to purchase P6. All I need is an address to send money order to. They do not sell Poser in the stores here. Only way to get it is from the net. So in all, I do not use Credit cards. I am a person with straight cash, and money orders and I am in for purchasing P6. Anyone..?

It's getting increasingly difficult to order. My Poser 5 serial is now accepted but when I try to calculate my postage costs and choose the country I'm in (Greece) I get this message: "The shipping location you selected in the shopping basket does not match the shipping address you entered in your order. Please return to the shopping basket and select your location and appropriate shipping method to continue with your order. (Error Number: 30072013 - 0)" The thing is I hadn't entered any address yet, this was just after I hit Buy on the Poser 6 global store page, so what does that message mean??? I even ignored it and tried to give them my CC information and address in the hopes that they would realize I'm calculating the cost for the same country I have entered but I get this message again. Hope my CC wasn't charged! Why is it so difficult? I've shopped on countless online stores and never have I had such frustration! Even shopping at egisys was a breeze. So, yes zippyozzy, I could use all the help I can get even if means some of the people on this forum just ignore those threads beginning with "Poser 6" and "unable to order". End of rant

I just preordered Poser 6 with no problem. I hope that the light and figure coordination control improved in this new version. If not please fix it. It need complete XYZ axis control just like any other 3D proggies. I had to be carefully when moving the lights/figures in the scene with navigation control panel or I lose them outside the scene parameter into space light years away. GWeb

Thank you Katherine for all the very useful information.

I'm also very pleased to see that a Mac OSX version is being released at the same time as the PC version.
Continued Mac support from CLabs is very much appreciated.

~arry :)

I dare you, while there is still time, to have a magnificent obsession. --William Danforth

Hi Katherine, thank you for the warning about Egisys archives not being passed to Curious Labs. I'll check my e-mail archive to send you the confirmation of my P5 pre-order. One thing I don't understand though: is the "Early Adopters" offer for P6 standard upgrades or for the P6SE? Thank you in advance

Thanks for the summary.

just ordered my copy ... works fine, thanks CL :) Greets Chris

"It Is Useless To Resist!" - Darth Vader

Hmmm... Katherine signed out at 10:30 p.m. our time (assuming that she is here in the Bay Area). I don't know why she thought she could leave work and go home for the night while we still had questions. I've got brownies: if someone wants to tie her to the chair, I'll wave chocolate under her nose until she talks! Carolly the Indescribably Evil

Whe it says out of stock does that mean sorry to late :(

First I also got the invalid serial error (both on Poser 4 as on the Pro pack serial). Today however I got a different error: Error Number: 30053013 - 0) The products you have selected are not available in your area. -Please contact a local distributor to obtain your product. Poser 4 I bought straight from Curious Labs with no problem at all a few years back (this is from Israel).

My gallery @ Renderosity

Thank you for all the unanswered questions. Sharen

Ang, don't worry, in this case it means only that it's not available yet - remember, this is a pre-order of something that will be released later ;-)

Every organisation rests upon a mountain of secrets ~ Julian Assange

Well, I'm hoping Poser 6 IS a feature-fix release, and a thorough revamp too. I don't go with the view expressed in a previous thread about keeping things the same so that everything is familiar. That's like saying, "Oh, I do hope Ford won't bring out a car that starts when you turn the ignition key. I'm used to going round the front and cranking the thing with the starting handle for five minutes. I'm USED to that. I don't want it to change to something new. I just want the starting handle to be a different colour."

as for the vue/P6 question. P6 wont work out of the box with vue(sadly enough) but CL and e.on are working on a improved sdk and vue will get a future update as soon as possible so poser(6) will work even better then any previous poser version has ever done with vue, but not just straight out of the box. i might be wrong and CL might post something different :) but this is the information were getting from e.on. All we vue users are hoping right now is that the improved sdk and patch wont take month to get released.

"Although not 100% equal to the exact currency conversion the additional costs are in relation to export fees." Export fees? To download the program???

"The Winter Queen Figure Pack is a special gift and not necessarily the only content provided." I there a hint here that P6 may not include content from previous versions? Cliff - also awaiting contact so I can Early Adopt again. I feel like a foster parent :(

tyd2 as for export fees eu adds a vat fee to every online purchase, nothing anyone can do about that.

"as for export fees eu adds a vat fee to every online purchase, nothing anyone can do about that." But I live in Australia, I'm not subject to VAT. And other people that have already ordered have said that VAT is added ON TOP of the higher price.

EU EXPORT fees are not relevant to IMPORTING anything into the EU from outside. And actually, it is possible to ship to the UK without charging VAT IIRC, leaving the recipient liable for tax (and responsible for declaring it). At least, this appears to be possible based on the purchases I have made in exactly that way. Cheers, Cliff

I'm new to Poser (got P5 last year) and I'm wondering if all the stuff I've gathered up for the past year is going to work with P6 or not. Anyone with experience in going from P4 to P5 or PP to P5, please let me know if you had to repurchase all the stuff you got from RMP or RDNA or Daz. Thanks, Kristta

HELLOO!!...can anyone see my post (Waves hands up in the air). Go to post #29 I do not feel like rewritting it.

Hi Katherine, Just did another preorder attempt a few minutes ago. I'm from Singapore in "Japan and Asia" area selection and am in the same boat with Kalypso..that's ... ============================================================ "The shipping location you selected in the shopping basket does not match the shipping address you entered in your order. Please return to the shopping basket and select your location and appropriate shipping method to continue with your order. (Error Number: 30072013 - 0)" The thing is I hadn't entered any address yet, this was just after I hit Buy on the Poser 6 global store page, so what does that message mean??? I even ignored it and tried to give them my CC information and address in the hopes that they would realize I'm calculating the cost for the same country I have entered but I get this message again. Hope my CC wasn't charged!" ============================================================ Well, I hope my CC is not charge and my Poser Serial Number mishandled. Moreover, in East Asia Singapore here, we don't pay VATs. Please advised.

Katherine, Have coding and testing been completed on P6?

tesign/Kalypso: I am in the UK. That also happened to me when I tried to select UPS rather and royalmail or express overnight delivery - have you tried selecting an alternate delivery method? i settled for Express overnight :) Robo2010: At the payment stage there are links to click at the bottom of the page concerning payment methods other than cc - i cant remeber exactly what they are but they are definately there - good luck :)

Robo2010 you could try sending katherine (curious labs) an IM, though it looks like she might just be a bit busy at the moment.

"also offers you the majestic Winter Queen Figure Pack, a beautifully designed box created in the Winter Queen theme " Is this one thing (a special package design) or two (some kind of digital content/code/script, details still to be revealed, PLUS a special package design). It's really ambiguous at the moment, at least to me.

It seems that much is unclear. Another day in Poserdom! Cliff

Thank you Hawke. I tried all the other two possiblity but in vain. The other thing is that when you select one of either, it move on to to the error message without giving a chance to select your country region. Much the same, default at "Royalmail", the moment you select Japan Asia (hfor me)...it straight away proceed to the error message that the locatio address is different etc..

yep who3d if you have a vat number you can use that when making an online purchase but thats only an option for corporate users. as for export fees to austrlia thats my fault never realized that he lived in australia, thought he was an eu citizen complaining about vat (which is pretty common:P), should have read it more carefully :)

Heck, UK citizens complain about VAT! :D Cliff

well, I'll think about Poser 6 once I get 4 figured out..;) on the other hand, outside of Mojo and Curious labs, I haven't seen many vendors or creators actually take the time to help out, so it's appreciated.

I wish I'd said that.. The Staircase Wit

anahl nathrak uth vas betude doth yel dyenvey..;)

Heck, UK citizens complain about VAT! :D

This isn't a political thread, so I'll restrain my natural impulses........

P6 is coming. That's enough for now.

Something To Do At 3:00AM 

No problem pre-ordering the upgrade now (with a formerly rejected UK serial). Very smooth transaction. Thanks for sorting this out. For anyone else in the UK that's been wondering about VAT and Shipping costs, I can tell you that I was charged: 82.00 Poser 6 Special Edition Upgrade 15.72 Tax 7.84 Royal Mail Shipping Total 105.56. (original message edited to avoid clich)

hey c'mon ... we are living in good OLD europe ... we HAVE to pay taxes ... as always ... thats a fundametal of OUR system ;) Greets Chris PS: paying 147.03 EURO here ...

"It Is Useless To Resist!" - Darth Vader

Hi, First, I sincerely apologize for those left unanswered until now. Different time zones, more than 23 Poser boards amongst the other urgent details of the moment will require me to cover the most urgent issues right now. Ill try to answer as much as possible throughout the weeks ahead, but do ask to please not misinterpret any less than desired response right now as our lack of care to your inquiries. Those who are now receiving errors outside of the serial number issue I am collecting data and sending off to our DR-store team. Anyone who tried to pre-order and had difficulty can rest easily in knowing that we will make sure to get you the Poser 6 Special Edition product. Mail order and items of this sort may I please ask that you visit our FAQs in addition to posting? I may not get to you in time, and there are a considerable amount of helpful details available there. ORDER FAQs http://www.curiouslabs.com/article/articleview/1220/1/529?sbss=529 + Poser 6 Pre-Order FAQs http://www.curiouslabs.com/article/articleview/1342/1/586?sbss=586 i.e., What payment methods do you accept? We accept Visa, MasterCard/Euro Card, Discover, American Express, Diner's Club, JCB, and check cards or ATM cards, so long as they are connected with one of the major credit card companies listed above. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. We also accept Checks, Money Orders and Wire Transfers. If you choose to pay by Check, Money Order or Wire Transfer select the appropriate payment method on the payment page, and directions will be provided to you after you have fully submitted your order. E on/Vue plug-in collaboration will be one of the priorities. But that is not to say that the Maya, Cinema 4D (just now released), 3D Studio Max and other necessary plug-in support will be left on the side lines. But that take some time to accomplish all. Hopefully its a help to know that we see this as important and necessary. There will not be a repeat of the Macintosh release falling so far behind the PC. The plan is a simultaneous platform release, but I do know, however am not intimately involved in the engineering details that the Macintosh release has historically been a bit tougher to finalize so as a personal thought to add, if for a needed reason the Macintosh is not released on the same day as the PC, it will not be far behind at all. But again, we seem to be on track for the dual platform release schedule. Those disappointed in not getting more feature, date or release, content details right now, I do again apologize. I will my best to keep you informed, but also to make sure you are getting the right details. Last, Id like to let people know Ive received their IMs. 168 this morning which Im heading to now. If you havent heard from me on IM yet you will soon. With kind regards, Katherine

E on/Vue plug-in collaboration will be one of the priorities.

Excellent. Superb. applause

Everyone should go for the Poser/Vue combination. It's the color of the future.

To the unhappy -- my advice: try philosophy. ;-)

Something To Do At 3:00AM 

OMG Katherine! You must be frazzled! Spring won't come too soon for you! 8-)

I forgot to add details on Poser 6 Special Edition for those who have issue with Shade 7 designer LE (may already have it or may not need it) in regards to the price, you are not paying more for the Winter Queen Figure Pack, or Shade 7 designer LE. They are perks of ordering while this Special Edition is available. I believe those who received the email on the Pre-Order promotion also received the following paragraph: Poser 6 Special Edition will be available by preorder for $239 US / 219 Euro / 150 Pounds which will increase after the release of Poser 6. Curious Labs is now offering Poser 6 at closer to market currency value outside of the US, making this product an even more affordable power-solution worldwide. When the Poser 6 Special Edition runs out, Poser 6 will be available for $249 / 229 / ₤157. We will offer an upgrade from designer to standard for those who prefer this. Otherwise, if you get the P6SE and dont want or need Shade 7 designer LE, you havent lost any value for your money spent. and you may just end up knowing someone you could gift designer to. For upgrade pricing, the $129 US / 119 Euro / 82 Pounds price will remain the same those purchasing upgrades during the Poser 6 Special Edition promotion, will receive the Poser 6 Special Edition. Those who choose to wait until after the Special Edition runs out, will receive the same pricing options for upgrades. Kind regards, Katherine

Those who need to offer contact details in regards to the Special Upgrade offer of $89, please IM me the following: Name Physical Mailing Address Email What Product or Products you use from Curious Labs and in the 3DCG arena. If you have already IM'ed me with details that do not include the last above, no worries. Knowing the products you use helps us to understand your product needs a bit better when sending out updates and information. If you are not eligible for the $89 offer but are just not getting emails from us, check your SPAM first please, then make sure you have checked the box asking to receive email from CL, and last - please email support@curiouslabs.com with all of your details and title your inquiry "NOT GETTING EMAIL FROM CURIOUS". Again, there are a ton of inquiries coming in for all types of reasons. This is an important topic for us, but you may experience some delay in an answer. Until we can see what solution will work, I will keep posting the news that goes out on email to the boards so you will keep up on details. With kind regards, Katherine

Please tell me there is a Telephone orderline where I can place an order with a human being.

Hi - First Philywebrider, I'm sorry but Digital River only processes order via online. If you're having specific problems, IM me and I'll work it through with you. One other important item regarding the Poser 6 Special Edition product................. .............the Shade 7 designer LE product that will be included WILL INCLUDE THE POSER 6 UPDATER for PoserFusion. With kind regards, Katherine

I've been thinking about Shade on and off......this will give me a chance to try out the basic package.

If I like it, I might consider upgrading.

Something To Do At 3:00AM 

.....but, of course....that's the idea. I don't mind it at all. Good idea.

Something To Do At 3:00AM 

I never like Shade its just like LightWave. I considers ZBrush best and fast modeling.

Katherine, you mentioned a Vue plug-in. Does CLabs have any plans to better support integration into Bryce? I know DAZ is working this way via D|S and their Bryce turbo importer, but I'm interested in hearing if CLabs is also planning on any support for Bryce users.

Thanks in advance for any info you can provide.

I dare you, while there is still time, to have a magnificent obsession. --William Danforth

Hi Ariannah, I don't know the answer to this one honestly. If I get any information however, I'll be sure to post. Kind regards, Katherine

Katherine-What's your e-mail address? In regards to the special Winter Queen up-grade for $89.00, does it come with everything the full version comes with, box etc? I never got the special e-mail so I'm going to send the information you requested. I also have the order number, the date ordered. the date shipped, the authorization response code, and the authorization code. Do you need any of those items? I was the third person to place order for Poser5. I gotta ask...does Poser6 have the same kind of protection codes/registration, etc as Poser 5 had when it was first shipped? Kind regards

Hi Philywebrider, For the people purchasing with the $89 Early Adopter's coupon - they DO get the entire Poser 6 Special Edition product. And the details you have are very much sufficient. If you would rather IM me than email (my email looks worse than the IM list right now), I can get this taken care of for you. Last, no - there will not be the EULA as was presented in Poser 5 initially! Kind regards, Katherine

Successfully completed my pre-order for Poser 6 SE.

I do have a few questions:

1. Shade LE download link is already available. Should I download Shade now and, if so, will that make the payment go now (a partially filled order) OR will Shade be updated for Poser 6, in which case I ought to wait for the Poser 6 release?

2. Is this free version of Shade LE upgradeable to the Shade Standard version for the usual LE to Standard upgrade price?

3. I have not seen any mention of compatibility with Poser 5. Will everything in Poser 5 work directly in 6 (sorry if I missed this information anywhere). Will my runtimes and PZ3 scenes be available/usable in Poser 6?

4. I have actually upgraded my Poser 5. When I install Poser 6, will I still be able to run Poser 5 as an alternative to 6 (should the need arise)?

Thanks in advance of a reply. I guess I am set to find out all the answers in due course due to already having flashed the cash. Oh well!

Regards from Jovial.

Katherine, 186 IMs... and more pouring in? You need a {hug}! Carolly

I have a question: I ordered the P6 upgrade for P5. Will I need to uninstall P5 once P6 arrives? Are the basic folder structures similar so I can just copy my Runtime over?

If there is anyone to thank at Curious Labs, it has to be Katherine. She put herself on the frontlines, barbed wire, artillery, machine guns, and all. :) These pre-order problems are really something that CL and DR should have ironed out beforehand, with EgiSys needing a good whack.

C makes it easy to shoot yourself in the foot. C++ makes it harder, but when you do, you blow your whole leg off.

 -- Bjarne Stroustrup

Contact Me | Kuroyume's DevelopmentZone

Thank you Kuroyume0161, but honestly, I'm just the one communicating.

Our entire crew at CL would deserve the thanks rather than myself, as they have been working around the clock to work with DR on fixing the issues. Digital River is a new service provider for us and there was just no way to know what problems might be in place before the pre-order launch. They have acknowledged the mishap from their end enough to make good on the upgrade difficulties for ALL upgrade customers in the pre-order launch period up to February 22nd - which should be public soon.

I'd rather thank all of you for the patience and efforts to get through the glitches.

With kind regards,
Katherine

Message edited on: 02/18/2005 17:22

I'd rather thank all of you for the patience and efforts to get through the glitches.

That's kind of you. Nice of you to say so.

Although I wouldn't credit us with being the patient ones.

Something To Do At 3:00AM 

Thank you very much Katherine for all the help. I'm very happy right now :) Angique

Actually, I'm starting to feel sorry for you, Katherine. I feel a bit bad, putting you through so much with the IM's just to save $40. Thank you so much for all of your help so far. I meant to tell you this in the IM's but kept hitting the 2000 character limit, even though Word counted the IM as 1869 including all spaces. Thanks again!

Hi,

No worries on my time for these matters, really. I will however, be pretty sparse on the boards over the weekend, possibly some notes though. Then in the office on Monday.

I also have phone numbers for Digital Rivers Customer Service (finally). For Europe, the UK and Rest of World, they have one number located in the UK.

Local calls from the UK: 0870.44.32188
Calls to the UK center out of country: 011.44.870.44.32188

For the US, it's either 1(800)656-5426 or, (952)646-5000.

Please use their CS for order problems only. And those I have been in direct contact with via IM, please rest assure that I will continue to work the issue through with DR you have already communicated to me so you will not have to start from ground zero with a Digital River customer rep.

For those who we're taking care of for the $89 special upgrade, we'll continue to work with you directly on this to the point you can place your order properly with the coupon. And last, if you're not getting emails from us, please keep using the process of using our direct "contact Customer Service" form with the title "NOT RECEIVING CURIOUS LABS EMAIL".

Hopefully you will all have a good weekend ahead.

With kind regards,
Katherine

And you have a good weekend, too! It looks pretty wet out now (thunder and lightning) so a mug of hot chocolate with marshmallows and a cat in the lap might be the best way to enjoy it. Thanks for taking care of us!

Superb Customer Support

Thanks Katherine both to you and the whole Curious Labs support team (particularly a nice guy called Colin!) for so patiently and coherently dealing with all our questions and problems. Have a lovely weekend - I think that I personally am going with hauksdottir's suggestion :)

My Renderosity Store

Yes SUPERB to CL team ;) Poser 6 features is really nice and it show that CL cares about poser and its future investment for all customers/clients.

Robo2010...I think your answer is in one of Katherine post here..it read.. "We also accept Checks, Money Orders and Wire Transfers. If you choose to pay by Check, Money Order or Wire Transfer select the appropriate payment method on the payment page, and directions will be provided to you after you have fully submitted your order." Good Luck.

I honestly can't believe this! I've just received an email from Digital River which acknowledges the difficulty some people had with pre-orders. (really wasn't much of an inconvenience for me) Digital River understands and appreciates how much Curious Labs values their customers and we have generously agreed to compensate you for this inconvenience. We are emailing you now to let you know that ALL Poser 6 Special Edition Upgrade orders completed between the launch date of February 16 and February 22, 2005 will receive 15% off the upgrade price. You do not need to do anything to receive this discount. The price of the upgrade that you ordered: Poser 6 English Special Edition Upgrade from Poser 5 - Preorder, will be reduced by 15%. Frankly I'm speechless! I certainly wasn't complaining earlier. My prior edited message stated that I was over-the-moon with this deal for Poser 6, even before Miss Teri steps out of the shade! (I think the clich are obvious :) Thank you Katherine Thank you Curious Labs

:( Well great news but they can't help me before thursday and that's the 24th

(taps foot waiting for early adopter email)

Cliff

Message edited on: 02/19/2005 06:26

Katherine, Have coding and testing been completed on P6? Is there new content (figures) in P6? If there is new content, what things will be included? New human figures? New animals? If there are new human figures, are they mapped the same as Don/Judy, V3/M3, or a new mapping requiring new textures? Are there any improvements to the Python interface?

Hi pdxjims, I'm sorry, I just can't offer more on Poser 6 until the details can become public. But I promise to offer information as it is finalized and ready for everyone to know. With kind regards, Katherine

Katherine - any idea how long the email should take? :( Cheers, Cliff

Catherine, You missed a question by Jovial #77 Good luck with the release. later jb

"But I live in Australia, I'm not subject to VAT. And other people that have already ordered have said that VAT is added ON TOP of the higher price." For any other Australians out there - I just ordered the upgrade from P4 and the total cost is as follows: 109.65 EUR 52.42 EUR Shipping!!!!!!! 162.07 EUR Total = $268.55 AUD That should give anyone else a reasonable idea of your outlay costs to upgrade.... Bit p'd off about that roughly 1/2 of my outlay is shipping but what do you do - they only offer UPS overnight to us down in here in the wilds of the Southern Hemisphere.....

The supreme irony of life is that hardly anyone gets out of it alive.
Robert A. Heinlein

11th Gen Intel(R) Core(TM) i9-11900K @ 3.50GHz   3.50 GHz
64.0 GB (63.9 GB usable)
Geforce RTX 3060 12 GB
Windows 11 Pro

Isn't it about 1/3 of your outlay? It certainly sucks - try to think of how much more you're getting for the 109.65 than you're getting for the 52.42! Cliff

Hi CuriousLabs/Katherine I preordered Poser 6 and I am sure I ll be happy when I get it. It is good that OpenGL is implemented for real rendering work. Subdivision scattering!! Cant wait to use it with my creatures!! I am sure that the working scene and renderer is faster and better than Poser 5. The node in material room is brilliant and it is gonna be a big kick with OpenGL for realistic looking materials. I am so excited to get my copy this season!! I have a question will it support with 64 bits CPU or multiple CPUs? Regards Gene

Tastiger Base it on the Price in USD as they are a US company. Katherine; You might want to lean on DigitalRiver and find out why they are charging people's cards for Pre-orders.

Btw Katherine.just a question for interest. Why are the charges in Euros?...since Poser 6 is a US base product. What about those buying from Asia? I have been paying in US from Asia all the while depending on where the product comes from. Bill

Katherine, Will there be a refund policy for people who preorder P6 and are dissatisfied with the product on release? Has CL finished coding? Has CL finished beta testing for those modules/features that have been announced? Will there be any new content in the way of new figures? These questions are a great concern to me since I preordered P5, and went through the whole P5 fiasco. There was no refunds with P5. It was released with known problems, some of which were never fixed. Promised content was never provided. We've seen a couple of screen shots of the product interface, and a few minor details on new features, but no examples of renders. There's also been no render time comparisons or even if the new Winter Queen package box image is using new content. You're offering a very good deal for P6 right now, but as someone who still feels cheated on P5, there's too little information for me to make a purchase comfortably. It may wind up being the best product since toast with jam, but nothing I've seen so far has suggested that it's worth the risk of another P5 experience. There's a good chance I'm missing out on a great deal, but I went hungry to purchase P5 on pre-release, and I won't miss any meals for P6 unless more information is provided.

We've seen no full-figure renders, but I think the mannequin and hand-holding-the-6 were P6 renders, since they called out new features in the images.

Message edited on: 02/20/2005 09:15

I may stand corrected on the P6 render. However, I'd prefer to see a P6 render without any postwork.

Call me a sucker for the next big thing. I'm excited about Poser 6, and impressed by Curious Labs & Katherine's assistance in this matter.

Katherine has been very helpful with order information and problems, and extremely polite. Curious Labs is now owned by a new parent company and deserves a honest look at their product when they finally release details and test results. I too, am excited about P6. From the little we've heard, it looks to be a great improvement over P5. P5 is a great improvement over P4 - now. However, until we see more, and know the return policy, I think it's foolish to pre-order a product that we don't know is finished coding or testing from the same people who sold us P5. I'd be a lot less leary if there was no Pre-Release sale. CL did the last one to show that they had guarenteed income in order to help their financial situation. I keep remembering the excitement we all felt with the P5 pre-release, and the months dragging into years of problems, public beta tests, and unfulfilled commitements. I remember the price cut less than a month after the initial release. The public airing of CL's finances and corportate shake up. I'm getting sense of deja vue that really worries me. Most of my income is Poser based. I'm afraid one more P5 debacle could kill the product completely. If the product is this close to shipping, then CL should be releasing a lot more informaton. A few screen shots, a couple of postworked images, and few descriptions of improvements aren't enough to risk a dime on something that is still vaporwear. Right now CL should be trying to re-earn the trust we had in the company before P5, instead they've launched a marketing campaign with d*mn little details.

"Base it on the Price in USD as they are a US company." I wasn't given the option of US$ - soon as my Country was entered - I was only given the option of euro or pound. Not that I think it is costing me much more given the current exchange rate with the $US and really the only way to know the "Real" Cost is after the amount has been debited from the creit card - anything could and most likely will happen with exchange rates between now and then. My only "real" complaint is with the shipping costs but again not much in the way of options there - unless I want to download it.....

The supreme irony of life is that hardly anyone gets out of it alive.
Robert A. Heinlein

11th Gen Intel(R) Core(TM) i9-11900K @ 3.50GHz   3.50 GHz
64.0 GB (63.9 GB usable)
Geforce RTX 3060 12 GB
Windows 11 Pro

If Cl doesn't release any news or images, people will feel frustrated at the ambiguity. If CL releases lots of information, people will scream about hype. They are walking a narrow line. Some of the old-timers might remember the "Hair" easter egg from Poser 3 and Poser 4. It was a planned feature which technically couldn't quite be made to work by release, and was simply left in and undocumented. I suspect that CL is probably only mentioning features which are either tested or they are pretty sure will pass testing. There may be others which we don't know about yet, and which they don't want to mention... lest some people on this board take it to be an iron-clad promise and spend the next 3 years complaining about it (not you Jim, but there are some who have been rather vocal). Better too little information and pleasantly surprised customers! Carolly

Could anyone indicate likely turnaround time for the early adopter email tor each them after providing their info? Cheers, Cliff

Many MANY thanks to Katherine who has got me sorted out nicely now. Cheers, Cliff :)

Katherine, I would love to know one thing and one thing only, will Poser 6 allow us to use the figures from P5? I have been user of Poser since it's inception and have accumillated figures and clothing worth more than the programs itself. To all the nay sayers who whine about the P5 fiasco, please tell me one major production software title that has performed flawlessly right out of the box. Windows 95-XP? 3D Studio Max? Corel? Adobe? Hmmm I think not. People need to get real and understand that no matter what is coded, there will be patched, fixes and updates. There are just too many bits and pieces to your computer to guarentee that all will go smoothly. Just be happy that the Poser line wasn't dropped and forgotten about. Oh by the way, I am a die hard poser and bought the full version versus the upgrade, I hate having to install a previous edition then install the latest when I build a new system.

"I hate having to install a previous edition then install the latest when I build a new system. " Well, with Poser 5 upgrade you don't have to install Poser 4 beforehand IIRC :) You have to HAVE it, but it doesn't have to be installed. Cheers, Cliff

Reading back over the thread, its a bit disconcerting to see so many negative comments so far on this issue of we havent been told enough. Its not as though CL is holding a gun to anyones head and making them pre-order, they have already stated that upgrade prices will remain the same after release the only thing that those of us who have pre-ordered are getting is the special box and content and of course the chance to play with it sooner.:) Everyone else is free to wait for Poser 6s release and then get feedback from those who did pre-order on whether they should go ahead and upgrade

The supreme irony of life is that hardly anyone gets out of it alive.
Robert A. Heinlein

11th Gen Intel(R) Core(TM) i9-11900K @ 3.50GHz   3.50 GHz
64.0 GB (63.9 GB usable)
Geforce RTX 3060 12 GB
Windows 11 Pro

Not totally true. "Early Adopters" are getting a greater discount, limited-time only on pre-orders. So waiting means paying more.

C makes it easy to shoot yourself in the foot. C++ makes it harder, but when you do, you blow your whole leg off.

 -- Bjarne Stroustrup

Contact Me | Kuroyume's DevelopmentZone

"Well, with Poser 5 upgrade you don't have to install Poser 4 beforehand IIRC :) You have to HAVE it, but it doesn't have to be installed." I don't think I've come across an "Update" version of anything that I had to install the old version first - Even Windows only checks to make sure you a previous version by inserting the CD "Not totally true. "Early Adopters" are getting a greater discount, limited-time only on pre-orders. So waiting means paying more." Point taken for early adopters - although I would have thought early adopters would be willing to adopt Poser 6 anyway regardless of what has or hasn't been said. As for others upgrading - from an earlier post:- "For upgrade pricing, the $129 US / 119 Euro / 82 Pounds price will remain the same those purchasing upgrades during the Poser 6 Special Edition promotion, will receive the Poser 6 Special Edition. Those who choose to wait until after the Special Edition runs out, will receive the same pricing options for upgrades."

The supreme irony of life is that hardly anyone gets out of it alive.
Robert A. Heinlein

11th Gen Intel(R) Core(TM) i9-11900K @ 3.50GHz   3.50 GHz
64.0 GB (63.9 GB usable)
Geforce RTX 3060 12 GB
Windows 11 Pro

I am early Poser adopter and would buy Poser in every version. :) Poser is a good investment and useful proggy for hobby or business use. I never get tired of playing with Poser. Offer for early adopter is always rewarding and honest price. I never mind to contribute my money to CL for Poser is it because they deserved it and I want them to keep developing to implement new features in Poser. So please guys quit complaining about the price or special offer.

" Reading back over the thread, its a bit disconcerting to see so many negative comments so far on this issue of we havent been told enough." I've to agreed what is said here. Either you game on taking it up now or wait. As for myself, I know I will get Poser6 sooner or later. With the xtras offering from CL now for a limited time, why not take advantage of it. Bugs or no bugs, sooner or later, the program would get better anyway and moreover, I don't think CL has ever charge for bug fixes or incremental updates. CL has been very fair by my opinion. Bill

Just wondering if anyone else from Australia or outside the US has had the problem of only being able to order in Euro or English Pound? I am currently following up on it and awaiting a reply from either DR or CL. I have to recant an earlier statement I made regarding not saving a lot with exchange rates. A quick calculation shows that I would have saved about $34 AUD before shipping had I been able to order in $US Dollars but soon as I entered "Australia" I was redirected to the "Global Store" which only had the Euro or English Pound Options.....

The supreme irony of life is that hardly anyone gets out of it alive.
Robert A. Heinlein

11th Gen Intel(R) Core(TM) i9-11900K @ 3.50GHz   3.50 GHz
64.0 GB (63.9 GB usable)
Geforce RTX 3060 12 GB
Windows 11 Pro

Tastiger...Katherine did mention that those who had problem ordering to IM her : Item 67 here >> " Those who need to offer contact details in regards to the Special Upgrade offer of $89, please IM me the following: Name Physical Mailing Address Email What Product or Products you use from Curious Labs and in the 3DCG arena." I had a respond in less than six hours from Kath and the next day, I received an @mail news for a further 15%, supposing from DR. Good luck.

I placed my order, (thanks to Kathrine for her help), and I recieved my Invoice. Does this mean I got my order for the 'boxed set Special Edition' in time? CL mention limited quantities of the boxed sets.

"..received my invoice"?..I did not though. Does anyone else received an invoice too?

I haven't even received a response yet. Received all of the CL emails though. Sent the "Special Upgrade offer for $89" IM and another with full information. Nothing yet. Now, I realize that the weekend just ended and yesterday was a US holiday, so another day will not hurt (or will it?). :)

C makes it easy to shoot yourself in the foot. C++ makes it harder, but when you do, you blow your whole leg off.

 -- Bjarne Stroustrup

Contact Me | Kuroyume's DevelopmentZone

I know my IM was read, but no response?

Katherine, may I upgrade from a German Poser 5 to English Poser 6 SE ? kind regards Marion

I think they are selling full version of Poser 6 SE to everyone especially to previous owners who purchase upgrade deal.