Forum: MarketPlace Customers


Subject: Error message on downloaded file

aprilgem opened this issue on Feb 18, 2005 ยท 5 posts


aprilgem posted Fri, 18 February 2005 at 12:09 PM

I just ordered Django's 3DDj's Federal Forces Volume 1 Spacefighters, and I can't get the .zip file to open. The error message says that it uses a file format that's not supported (weird, because I can open all kinds of compressed files), so I'm guessing it's corrupt. I've already tried downloading a fresh copy, and it's still not working for me.


Debbie M. posted Fri, 18 February 2005 at 12:41 PM

Hi aprilgem, I've reset your downloads. And in the meantime, I downloaded and extracted the files myself, and they worked fine. Are you using winzip? Deb

Debbie M.


aprilgem posted Fri, 18 February 2005 at 12:47 PM

Thanks, Deb! I'll give it another try. I'm using StuffIt Expander for Windows, which opens .zip, .tar, and various other file formats. Never had a problem unzipping .zip files with it before today.


aprilgem posted Fri, 18 February 2005 at 1:04 PM

Okay. Just an FYI. I still had the same problem, but I decided to use PKZip to see if it would work, and it did. Not sure why it won't work with StuffIt Expander. SIE usually works for me. Thanks again, though! :)


Debbie M. posted Fri, 18 February 2005 at 1:21 PM

Well I'm glad you got it to work :) That is odd that StuffIt wouldn't open it. Deb

Debbie M.