Well, does it seem like Curious Labs is still severely troubled? Personally, I am very frustrated with their inability to communicate and keep proper records. I have attempted to contact them 5 different times over the last 3 weeks because I was not included in the P5 pre-order discount. I have IMed them 3 times and only received the canned response "Curious_Labs has received your message". I emailed them and got the response from Tori that "All offers and discounts were sent to qualified users via email". Well, CL and Tori...YOU ARE WRONG, WRONG, WRONG, WRONG, WRONG, WRONG !!!!!!! I absolutely bought P5 pre-order and suffered through the Beta Program. Hey CL, your records should show this. I have politely emailed them a second time and have received no response. Next, they farm out their ordering to an apparently unprepared and/or incompetent company like Digital River. Because of CL's poor customer service I guess I have missed out on the DR discount too? Finally, all CL seems to do here is come by for hit and runs. Just sad. I guess sales and customer service are unimportant to CL. Pitiful.