Lets not forget the point of HeartSongs protest! She protested being falsely accused in a public forum, and asked that the defamatory statements be publicly retracted. The company refused. She asked that the staff adhere to the policies in their own TOS, which they havent. She asked that when moderators and administrators are chosen, they should be screened for fundamental skills: ability to read and write basic English, know the fundamentals of human anatomy, and be able to understand the terms of the TOS they are supposed to enforce. She asked that when the company has an official communication they send it from an official email address. These are the simple and reasonable requests for which HeartSong has been vilified and permanently banned.