I got this today... Dear Vue-er, Dear Friend, We are writing to you today to apologize for the delay in fulfilling your Vue 5 Infinite order. Dave, our order fulfillment manager was taken to hospital urgently on March 14 (yes, the very day Vue 5 Infinite was released) with what looked like a heart attack. He's feeling much better now and should be out of hospital very soon. We know that you are eager to set your hands on Vue 5 Infinite, and that you're not interested in hearing excuses for any delays. We understand your point of view and apologize for the inconvenience this is causing you. Please be sure that we are doing our very best to fulfill as many orders as possible, as quickly as possible. But we have obviously experienced unexpected confusion and delays. With the imminent return of Dave things should hopefully look better very soon. Shipping from Europe has not been affected by Dave's sickness. Your order should be shipping soon. Thank you for your patience and kind understanding. Best regards. Nicholas Phelps, president. Kinda puts things in perspective...Get well soon Dave!