My hard drive is kicking the bucket. I'm trying to get as much stuff off as I can and so far I got most of my Bryce stuff. It only works for about 10 minutes at a time. I found a great deal at Dell but I got the confirmation e-mail and it said the drive will ship May 4. That is unacceptable. I also ordered more ram from newegg.com and that will probably arrive in the next couple days. I can't wait until Dell's costumer care center opens. That will be fun. I didn't pay for next-day shipping to get it two weeks from now.